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        Featured servicesThink beyond the robotsThe successful integration of AI and IoT in manufacturing will depend on effective change management, upskilling and rethinking business models. Read the blog
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 ![]()  Accelerate outcomes with agentic AIOptimize workflows and get results with NTT DATA's Smart AI AgentTM Ecosystem Create your roadmap
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        InsightsRecent Insights- 
                
The Future of Networking in 2025 and Beyond
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Using the cloud to cut costs needs the right approachWhen organizations focus on transformation, a move to the cloud can deliver cost savings – but they often need expert advice to help them along their journey 
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Make zero trust security work for your organizationMake zero trust security work for your organization across hybrid work environments. 
 
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 ![]()  Master your GenAI destinyWe’ll help you navigate the complexities and opportunities of GenAI. Explore GenAI
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        Master your GenAI destinyWe’ll help you navigate the complexities and opportunities of GenAI. Explore GenAI
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        About usCLIENT STORIES- 
                
LiantisOver time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system. 
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RandstadWe ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent. 
 
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        CLIENT STORIES- 
                
LiantisOver time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system. 
- 
                
RandstadWe ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent. 
 
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 ![]()  Everest Group PEAK Matrix® AssessmentNTT DATA is a Leader and Star Performer in the Everest Group Sustainability Enablement Technology Services PEAK Matrix® Assessment 2024. Get the Everest report
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- Careers
Overview
Deliver a connected customer experience
Experience the future of customer engagement with transformative services that elevate every interaction. Our Omnichannel Experience service delivers personalized, seamless journeys across all digital touchpoints, while our modern Contact Center solutions empower your business with agility and scalability. Together, they create a harmonious, customer-centric ecosystem that helps you meet — and exceed — dynamic customer expectations to drive loyalty and growth.
Approach 
    Our approach
We work with you to achieve the best outcomes from your contact center solution.
Impact
Why NTT DATA
800+
clients managed with over 100K seats
10+
years delivering contact center-as-a-service (CCaaS)
7B
customer engagements enabled each year
24
years delivering expert insights with our Global CX Benchmarking Report
Case studies
    Client stories
Discover how companies in various industries achieved their goals by partnering with NTT DATA.
Contact us
 
         
         
         
         
        