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Overview

Digital solutions for business process transformation

Foster digital innovation and transform business challenges into successes through our industry-specific services. We combine extensive domain knowledge with technology-driven solutions to deliver tangible business value. We focus on your outcomes and offer a flexible commercial model to meet diverse needs.

Approach

Our approach

We harness our extensive industry expertise, AI technologies, data insights and innovative practices to empower intelligent business operations.

Consulting-led design thinking

Our consulting-led strategies, combined with design thinking, lead us to solutions that create value for your organization.

Data, AI and digital integration

We deploy cutting-edge data analytics, AI technologies and digital tools to translate information into insight for a competitive edge.

Deep domain expertise

Our extensive industry knowledge enables us to create effective, tailored solutions that help you achieve your goals more efficiently.

Advanced platforms and operations

We incorporate the latest platforms with strong operational processes to streamline workflows and improve productivity.

Result-oriented delivery

With a focus on achieving measurable outcomes, we tailor our solutions to align with your business objectives, with continuous monitoring to maximize your ROI.

Services

Our services

Our AI-based digital solutions and industry expertise can improve process quality, operational efficiency and administrative effectiveness, creating an ecosystem that accelerates innovation and transformation for your business.

Banking and Financial Services

Reduce costs with digital innovation for business processes services that help ensure compliance, manage risk and improve customer experiences.

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Healthcare Payer Services

Leverage innovative AI-based technologies and patient-centric strategies to improve patient services, engage members, manage your network and create operational excellence.

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Healthcare Provider Services

Increase revenue and cost savings while improving patient experience with our business process services focused on revenue cycle management (RCM), patient management, care delivery and operational efficiency.

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Manufacturing Services

Foster efficiency, innovation and growth with business process services focused on supply chain management and operational improvements in manufacturing.

Insurance Services

Transform your value chain, improve customer experience and increase operational efficiency with cutting-edge solutions for the insurance sector that include product development, policy management, claims handling, underwriting, and fraud and risk control.

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Public Sector Services

Boost efficiency through business processes that help public sector agencies with operational efficiency for everything from managing European funds to delivering social services and enhancing citizen care.

Telecom Services

Enhance connectivity, boost efficiency, reduce costs and ensure scalability with comprehensive telecom solutions.

Commercial Services

Foster efficiency, innovation and growth with business process services focused on supply chain management and operational improvements in commercial sectors such as travel and hospitality, retail and ecommerce.

Impact

Why NTT DATA

7K+

automations in production

50+

years in healthcare

30K+

contact center professionals

4K+

claims processors
Client stories

Client stories

Read how companies in various industries achieved their goals by partnering with NTT DATA.

Driving digital transformation in healthcare

Ensuring competitiveness by modernizing operations

A stronger community, a more stable provider network

Revenue cycle management streamlined for success

Recognition

Awards and recognition

NTT DATA has been recognized for its innovative use of technologies and solutions that help customers drive innovation.

Everest Group

Everest Group | 2024

Ranked #13 in BPS Top 50

Everest Group

Everest Group | 2024

Ranked a Major Contender in Payment Integrity Solutions PEAK Matrix Assessment

Everest Group

Everest Group | 2023

Ranked a Leader in Banking & Financial Services Risk & Compliance PEAK Matrix Assessment

Brandon Hall Group | 2023

Silver award for advancement in business automation

Related insights and resources

Streamline AML and KYC with Nucleus
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IDC Spotlight: how health plans can maximize payment integrity
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The recipe for better RCM: a holistic view, actionable data and a trusted partner
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From risk to resilience: a quick guide to dynamic risk management and monitoring in banking
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We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions.

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