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Overview

Ensure future-ready insurance services

As customer demands increase, insurance organizations are rethinking their digital transformation strategies to gain a competitive advantage. Transform your technology investments into tangible business results through our scalable, end-to-end digital insurance services. Leverage AI, data analytics and integrated platform solutions to improve security, compliance, customer experience and other business outcomes, from the back end to the bottom line.


Revolutionizing insurance with data and AI

Gain insights into the strategic impact of data and AI on products, customer targeting and market penetration, and how to build a strategy to tackle industry challenges and secure a competitive advantage.
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Our services

Our services

We offer technology and consulting services across multiple insurance business lines: life, pensions and investment; general insurance; health insurance; specialty lines; and reinsurance.

Application Services

Modernize and streamline legacy systems to cope with today’s technological and agility demands.

Automation

Automate processes, systems and technologies to optimize operations.

Business Process Services

Accelerate data-driven digital transformation by outsourcing noncore business process operations.

Business and Technology Consulting

Get advice about everything from strategy to architecture and implementation, leveraging our unique intersectoral capabilities and industry experience.

Cloud and Infrastructure

Define, design and structure IT operations in the cloud to improve process efficiency and business outcomes.

CX and Design

Improve customer engagement with streamlined digital experiences.

Case studies

Case studies

Explore how companies in the insurance industry achieved their goals by partnering with NTT DATA.

A new governance model for Generali’s process lifecycle

Building a cloud solution claim module for a reinsurer

Driving digital transformation for greater peace of mind

Reducing claim assessment time from days to minutes with AI

Insights

Related insights and resources

An insurance executive’s guide to driving business growth, improving customer experiences and optimizing operations
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Discover strategies to optimize operations with AI, RPA and cloud
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Embracing insurance core modernization for future-readiness
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How digital platforms, connected insurance and GenAI are transforming the insurance industry
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Recognition

Awards and recognition

Everest Group

Everest Group | 2024

Leader and Star Performer in the Life and Annuity Insurance IT Services PEAK Matrix® 2024.

Everest Group | 2024

Leader in the Life and Annuities Insurance BPS and Third-Party Administrator PEAK Matrix Assessment 2024 Report.

ISG | 2024

Leader in ITO Insurance Services and Life and Retirement (L&R) TPA Insurance Services.

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