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Overview

A leader in digital workplace services

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A deep dive into cloud-based desktop virtualization

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Approach 

Intelligent remote support

Using augmented reality, AI and cloud-based tools, we can assist you remotely through your device or wearable. Whether you use a self-service option or one of our remote experts, your issues are solved quickly and conveniently.

Rapid onsite support

Our skilled and certified technicians troubleshoot, repair and install devices and software. We also provide preventive maintenance and asset management services to ensure the optimal performance and security of your IT infrastructure.

Smart dispatch

Using advanced analytics and automation, we make our technicians' schedules and routes more efficient. This helps them save time and money, improve service quality and make our clients happier.

Services

Tech Bar, Kiosk, Vending Machines and Lockers

Enable quick and convenient access to new and replacement devices, low-cost peripherals and on-demand technology expertise on campus for employees through comprehensive self-service solution.

AR/VR Field Support

Provide your customers, field workers and employees intuitive support with real-time visual augmented-reality (AR) assistance, guidance and compliance.

Field Services

Get expert technician support for hardware and software activities in place of an onsite specialist.

Automated Inventory Management

With complete inventory management features, you can track the whole life cycle of computing assets, including retirement and disposal.

Impact

Why NTT DATA

100+

onsite inventory managed annually

160+ countries

with delivery capabilities

2.9M+

devices supported globally

4.5K+

field technicians deployed globally
Case studies
See the connection – NTT DATA and Trinity Industries

Technology spurs the future of rail

Trinity Industries case study
Recognition
Gartner

Gartner | 2024

We are a Leader in the 2024 Gartner Magic Quadrant™ for Outsourced Digital Workplace Services, Worldwide (two years in a row)

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NelsonHall | 2023

We are a Leader in NEAT vendor evaluation for Advanced Digital Workplace Services (four years in a row)

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ISG | 2023

ISG’s Provider Lens™ evaluation for Future of Work Managed Workplace Services – End-user Technology 2023 named us a leader in the Public Sector

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We’re here to help!

We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions.

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