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Featured services
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View all services and productsLeverage our capabilities to accelerate your business transformation.
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Insights
Recent Insights
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The Future of Networking in 2025 and Beyond
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Using the cloud to cut costs needs the right approach
When organizations focus on transformation, a move to the cloud can deliver cost savings – but they often need expert advice to help them along their journey
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Make zero trust security work for your organization
Make zero trust security work for your organization across hybrid work environments.
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Discover how we accelerate your business transformation
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About us
CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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- Careers
An AI-led approach to business processes
Change the way you work and set your business up for long-term success with an AI-powered approach to service delivery.
Through agentic business process as a service (BPaaS) and modular, software-delivered operations, we help you redefine how services are executed to improve business outcomes.
You’ll benefit from our industry depth, global delivery scale, and a services-as-software (SaS) approach. With AI agents handling specialized tasks and coordinating workflows quickly and accurately, you can unlock efficiencies at scale.
Our services
We provide end-to-end services using our GenAI solutions and expertise to transform, automate and digitize your business processes.
Business Support Processes
Our BPS, BPaaS and cutting-edge technologies guide your organization through digital transition, helping you adapt and excel in a changing environment.
Read moreCustomer Services and Interaction Management
Our tailored customer service and interaction management solutions optimize operations and enhance efficiency to elevate your business.
Read moreIndustry-Specific Processes
Our industry-specific services combine extensive domain knowledge with technology-driven solutions to foster digital innovation and transform your business challenges into success stories.
Read moreWhy NTT DATA
45K+
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600K
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Business Process Services case studies
Explore how companies in various industries achieved their goals by partnering with NTT DATA.
ALN wanted to improve operational efficiency and mitigate rising costs. They partnered with us to automate workflows, reducing manual work and improving the accuracy and efficiency of their claims processes.
The Community Health Plan of Washington worked with us to overhaul their processes so they can pay claims faster and more accurately, drastically reducing their Meidcaid admin rates.
Industry recognition
NTT DATA has been recognized for its innovative use of technologies and solutions that help organizations drive innovation.
Everest Group | 2025
NTT DATA placed 4th in the Everest Group BPS Top 50™, BPS revenues and year-on-year growth
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