Become a world-class digital retail company, putting your customers’ digital experiences at the centre.

Businesses in the retail industry have seen a huge shift in how customers engage with them. Hybrid shopping experiences (in-store and online) may be creating bigger baskets, but they’re also creating even bigger customer expectations.

Customers who share their online data expect more personalised experiences in return. And it’s up to retailers to decide how they want to use this data to create a loyal, profitable and sustainable customer base.
 
NTT DATA understands this need for better customer personalisation and how important your data is to achieve this. We also understand that your supply chain plays a huge role in your success, and creating efficiencies for better visibility and control can help you with your replenishment strategy.
 
Our full-stack, secure-by-design capabilities – which range from digital infrastructure to enterprise applications – can help you grow your ecommerce platforms, optimise your in-store operations and improve the experience for your customers. We have a track record of supporting retailers around the world, and our market-leading capabilities can help you transform your retail business into one of Australia's most sustainable supermarkets.

Create world class digital experiences for your customers, underpinned by a solid network that is secure by design. 

See the connection – NTT DATA and Mango

Mango advances its digital business style by migrating to the cloud

A platform that can keep up with global demand and a managed ecommerce site that complies with PCI regulations enable Mango to easily expand to other countries.
See the connection - NTT DATA and Baker & Baker

SAP-enabled organizational transformation

Baker & Baker partnered with NTT to support their SAP transition and to maintain seamless business operations during a complex divestment process.
See the connection – NTT DATA and Nissin Foods

Nissin Foods cooks up a secure future

Nissin Foods engaged us for an assessment of their IT security maturity across their network and web applications. This gave them with actionable insights for their cybersecurity transformation roadmap.

NTT DATA recognized as a Leader by Gartner

We’re positioned as a Leader in the 2024 Gartner® Magic Quadrant™ for Global WAN Services


NTT DATA a leader in Sustainability Services

We're a Leader in the Everest Group’s Sustainability Enablement Technology Services PEAK Matrix® Assessment 2024


NTT DATA named a Leader in cloud professional services

NTT DATA is recognized as a Leader in the IDC MarketScape: Worldwide Cloud Professional Services 2024 Vendor Assessment.


Why NTT DATA

Local understanding, global experience

Leverage our global understanding that comes from helping some of the world’s leading retail organisations transform.

Deep retail expertise

We have an unmatched depth of experience across every retail vertical. 

Unique reach

We have a unique reach within the sector – of the top 15 retail companies by revenue, 33% are already NTT DATA clients.

Sustainable solutions

With a 150-year heritage of using technology for good, we’re helping our clients and the world reach net-zero by 2030. 

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*Gartner®, Magic Quadrant™ for Global WAN Services, Danellie Young, Gaspar Valdivia, Karen Brown, Lisa Pierce. 15 April 2024.

**Gartner®, Magic Quadrant™ Managed Network Services, Ted Corbett, Bjarne Munch, Lisa Pierce, Danellie Young, Jon Dressel. 8 November 2023.

**2023 Gartner,®Magic Quadrant™ Managed Network Services,

Analysts: Ted Corbett, Bjarne Munch, Lisa Pierce, DanellieYoung, Jon Dressel, Published 8 November 2023

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner is a registered trademark and service mark and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from NTT