Become a world-class digital retail company, putting your customers’ digital experiences at the centre.

Businesses in the retail industry have seen a huge shift in how customers engage with them. Hybrid shopping experiences (in-store and online) may be creating bigger baskets, but they’re also creating even bigger customer expectations.

Customers who share their online data expect more personalised experiences in return. And it’s up to retailers to decide how they want to use this data to create a loyal, profitable and sustainable customer base. 
NTT DATA understands this need for better customer personalisation and how important your data is to achieve this. We also understand that your supply chain plays a huge role in your success, and creating efficiencies for better visibility and control can help you with your replenishment strategy. 
Our full-stack, secure-by-design capabilities – which range from digital infrastructure to enterprise applications – can help you grow your ecommerce platforms, optimise your in-store operations and improve the experience for your customers. We have a track record of supporting retailers around the world, and our market-leading capabilities can help you transform your retail business into one of Australia's most sustainable supermarkets.

Create world class digital experiences for your customers, underpinned by a solid network that is secure by design. 

See the connection – Mango

Mango advances its digital business style by migrating to the cloud

A platform that can keep up with global demand and a managed ecommerce site that complies with PCI regulations enable Mango to easily expand to other countries.
See the connection - NTT and Baker & Baker

SAP-enabled organizational transformation

Baker & Baker partnered with NTT to support their SAP transition and to maintain seamless business operations during a complex divestment process.
See the connection – NTT and Nissin Foods

Nissin Foods cooks up a secure future

Nissin Foods engaged us for an assessment of their IT security maturity across their network and web applications. This gave them with actionable insights for their cybersecurity transformation roadmap.


Local understanding, global experience

Leverage our global understanding that comes from helping some of the world’s leading retail organisations transform.

Deep retail expertise

We have an unmatched depth of experience across every retail vertical. 

Unique reach

We have a unique reach within the sector – of the top 15 retail companies by revenue, 33% are already NTT DATA clients.

Sustainable solutions

With a 150-year heritage of using technology for good, we’re helping our clients and the world reach net-zero by 2030. 

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*Gartner®, Magic Quadrant™ for Global WAN Services, Danellie Young, Gaspar Valdivia, Karen Brown, Lisa Pierce. 15 April 2024.

**Gartner®, Magic Quadrant™ Managed Network Services, Ted Corbett, Bjarne Munch, Lisa Pierce, Danellie Young, Jon Dressel. 8 November 2023.

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