Enabling Chanel’s growth with an adaptable, globally available, comprehensive enterprise-class infrastructure

Customers are returning to in-store shopping, and with this increase in physical store shoppers come growing customer expectations. They want personalised experiences that combine in-person shopping with the benefits of digital technologies. With the increasing prevalence of the climate crisis, customers also want to know the brands they shop with take sustainability seriously.

With the right support, you can increase the power and breadth of Chanel’s portfolio of products and deliver the perfect experience of luxury within stores and across every engagement. You can become a digital and physical organisation, delivering secure, harmonious, relevant and sustainable customer experiences.

Backed by our experience and expertise in delivering bespoke infrastructures, we can give you that support.

See the connection – NTT and Wolford

Wolford relies on a cloud-based network platform

In response to the need for digital transformation, Wolford rolled out a cloud-based network platform. This boosted IT efficiency, allowing them to better service their clients. 


Second most valuable brand 

We were recognised as the second most valuable brand in Japan’s Top 100 (Brand Finance, 2022*).

World-class security

Leading security and compliance, embedded across your infrastructure.

Edge-to-cloud technology

An end-to-end digital stack, from network to cloud and into applications.

Invested in innovation 

We’ve invested over USD 3.6bn R&D and USD 7bn in networking and data centers.

Enabling business goals

Outcome-based solution and platform underpinned by significant innovation.

Net-zero by 2030

With a 150-year heritage of using technology for good, we’re helping our clients and the world reach net-zero by 2030.

Global reach 

We operate in more than 200 countries and regions, with full global support and 24/7 connectivity to our Global Network Centre.


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*Gartner, Magic Quadrant for Network Services, Global, Danellie Young, Karen Brown, Gaspar Valdivia, 22 February 2023

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