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Featured services
Think beyond the robots
The successful integration of AI and IoT in manufacturing will depend on effective change management, upskilling and rethinking business models.
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Services
Leverage our capabilities to accelerate your business transformation.
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Services
Network Services
Popular Products
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Private 5G
Our turnkey private 5G network enables custom-built solutions that are designed around unique use cases and strategies, and deployed, run and optimized through a full network-as-a-service model.
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Managed Campus Networks
Our Managed Campus Networks services transform campus networks, corporate area networks and interconnected local area networks, and connect smart places and industries.
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Services
Cloud
Popular Products
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Cloud Architecture and Modernization
Discover how to achieve your business goals through cloud modernization practices, that deliver improved agility, reusability and scalability.
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Cloud Optimization
Discover how to maximize operational excellence, business continuity and financial sustainability through our cloud-advanced optimization services.
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Services
Consulting
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Data and Artificial intelligence
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Technology Solutions
Client stories
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Data Center Services
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Services
CX and Design
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Services
Application Services
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Services
Sustainability Services
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Digital Workplace
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Business Process Solutions
Master your GenAI destiny
We’ll help you navigate the complexities and opportunities of GenAI.
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Insights
Recent Insights
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The Future of Networking in 2025 and Beyond
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Using the cloud to cut costs needs the right approach
When organizations focus on transformation, a move to the cloud can deliver cost savings – but they often need expert advice to help them along their journey
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Make zero trust security work for your organization
Make zero trust security work for your organization across hybrid work environments.
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Master your GenAI destiny
We’ll help you navigate the complexities and opportunities of GenAI.
Explore GenAI -
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Master your GenAI destiny
We’ll help you navigate the complexities and opportunities of GenAI.
Explore GenAI -
Discover how we accelerate your business transformation
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About us
CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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Everest Group PEAK Matrix® Assessment
NTT DATA is a Leader and Star Performer in the Everest Group Sustainability Enablement Technology Services PEAK Matrix® Assessment 2024.
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- Careers
Cloud-based contact center solutions transform, accelerates and future-proofs customer engagement experiences
80.4% of users say cloud-based solutions have helped future-proof technology infrastructures, with 71.1% say they’ve reduced costs.
Customer expectations and the demand for personalized products and services pose a significant challenge to most organizations, many still dealing with a legacy of disparate and fragmented technology platforms and applications.For many organizations, it’s become apparent that their customer experience strategy needs to be flexible and adaptable in order to respond to sudden shocks and changing customer needs. Legacy platforms and applications can act as a barrier to an agile customer experience, lacking the availability, capability and scale that cloud-based platforms offer.
Get the latest insights, trends and guidance using 2021 Global Customer Experience Benchmarking Report to help you deliver an intuitive cloud-connected customer experience. Gain the insights you need to improve your contact center, customer analytics, , customer experience automation, workforce optimization and create a more connected customer journey. Download our Migration to the Cloud e-book to take the first step in realizing your customer experience ambitions.