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Featured services
Harness innovation to deliver value
Ensure short-term stability as you design a roadmap for new use cases in your industry with emerging technologies.
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Services
Leverage our capabilities to accelerate your business transformation.
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Services
Network as a Service
Popular Products
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Private 5G
Our turnkey private 5G network enables custom-built solutions that are designed around unique use cases and strategies, and deployed, run and optimized through a full network-as-a-service model.
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Managed Campus Networks
Our Managed Campus Networks services transform campus networks, corporate area networks and interconnected local area networks, and connect smart places and industries.
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Services
Cloud Services
Popular Products
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Cloud Migration and Transformation Services
Access the people, processes and technologies you need to deliver cloud migration projects that improve your return on investments.
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Site Reliability Engineering Services
Get the most from your cloud investments when you harness our Site Reliability Engineering Services to support app development and lifecycle management.
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Services
Edge as a Service
Client stories
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Penske Entertainment and the NTT INDYCAR SERIES
Together with Penske Entertainment, we’re delivering digital innovations for their businesses – including INDYCAR, the sanctioning body of the NTT INDYCAR SERIES – and venues such as the iconic Indianapolis Motor Speedway, home to the Indianapolis 500.
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Using private wireless networks to power IoT environments with Schneider Electric
Our combined capabilities enable a secure, end-to-end digital on-premises platform that supports different industries with the benefits of private 5G.
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Services
Technology Solutions
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Services
Global Data Centers
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Services
Digital Collaboration and CX
IDC MarketScape: Worldwide Datacenter Services 2023 Vendor Assessment
We provide a new kind of intelligent infrastructure to deliver better outcomes through technology.
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Insights
Recent Insights
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The Future of Networking in 2025 and Beyond
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Using the cloud to cut costs needs the right approach
When organizations focus on transformation, a move to the cloud can deliver cost savings – but they often need expert advice to help them along their journey
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Make zero trust security work for your organization
Make zero trust security work for your organization across hybrid work environments.
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Copilot for Microsoft 365
Everyone can work smarter with a powerful AI tool for everyday work.
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Global Employee Experience Trends Report
Excel in EX with research based on interviews with over 1,400 decision-makers across the globe.
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Discover how we accelerate your business transformation
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About us
CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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NTT DATA and HEINEKEN
HEINEKEN revolutionizes employee experience and collaboration with a hybrid workplace model.
Read the HEINEKEN story -
- Careers
ISPPC makes hospitals more human with a smart hospital approach
Together with ISPPC we use collaboration tools to create hyperconnected healthcare environments that help patients heal. ISPPC wanted to provide their patients with the most appropriate and compassionate care at all times. This meant delivering consistent, optimized levels of care across five hospitals, multiple clinics, retirement centers, and day care centers.
Why hospitals need the human touch
The Intercommunale de Santé Publique du Pays Charleroi (ISPPC) in Belgium manages a public hospital group. It consists of five hospitals, various day clinics, polyclinics, dialysis centers, retirement homes, general and emergency day care for children. There’s also a center for scientific research and education.
To ensure consistent, high quality care across a broad range of facilities and disciplines, ISPPC began to integrate its systems and technologies.
They wanted to make bedside care as efficient and effective as possible. Providing ease of access for doctors, nurses, and administrative staff to patient information.
Mobility was a key part of the strategy. As was faster and more efficient storage and central processing of the medical data generated, to be used by the various institutions.
Which services?
Consulting Services, Managed Services, Technical Services, Support Services
Which technologies?
Collaboration tools, Interactive digital TV, Content/asset management, Mobile device management, Networking/security/storage
Which partners?
Cisco, Taktik, Netlogon, AppearTV, Anevia
‘Technology helps me to give better care.’
How ISPPC created a hyperconnected patient care environment
A call center and a wired/wireless network infrastructure laid the foundations for integrated communication; ISPPC progressively connected more equipment and systems.
ISPPC’s expanding range of capabilities included Internet of Things, tracking of people and equipment, media management, device alarms, digital signage, centralized appointment booking, emergency and evacuation automation, isolated patient assistance, and remote monitoring of outpatients.
Visual communications and collaboration enabled, among other advantages, remote specialists to be consulted at a patient’s bedside. In-hospital program television, interactive TV, and way finding for patients contributed to patient experience.
In addition, automation of facilities management ensured eradication of waste or loss of food products, medicines, laboratory materials and products from the bone or blood banks.
What ISPPC’s smart hospital group looks like
Using a combination of digital technologies and related services, we helped ISPPC create a smart hospital group – but the evolution was incremental. This ensured continuous value to patients, and the process of care-giving without disruption to critical equipment and facilities.
Every operational discipline contributes to the seamless provision of the most advanced care available. Caregiver satisfaction, patient trust and operational agility have soared, while operational costs have dropped.
The integration of data and systems provided the agility needed to easily adopt evolving medical care methodologies to the benefit of patients. It also enabled automation of data capturing, archiving and analysis. This led to improved treatment, reduction of human error, and increased resilience of operational management.
‘Lives are at stake. So, you have to work with a technology partner that knows how to optimize hospitals in ways that ensure the patient always comes first.’