Overview

Accelerate ROI from multivendor infrastructure

Enterprises continue to invest significantly in technology infrastructure, yet many struggle to realize its full business value. NTT DATA’s Adoption Services help CIOs bridge the gap between technology implementation and value realization by driving enterprise-wide adoption and consumption of technology.

Our dedicated client success managers apply proven lifecycle management frameworks and leverage insights from NTT DATA’s AI-powered SDI services platform to enhance visibility, adoption and consumption across your software and services. We help you embrace technology and maximize the impact of your networking, cybersecurity, data center and digital workplace & CX investments.

Approach

How we drive service and technology adoption

NTT DATA’s experts take the ownership of your software adoption journey using a proven change management framework designed to deliver measurable business outcomes with Utilization Level Agreements (ULAs) and Value Level Agreements (VLAs).

Key outcomes

Business outcomes we deliver

Infrastructure availability

Maximize uptime through AI-driven, predictive operations and always-on support. 

Cost optimization

Increase ROI by aligning license adoption with consumption, based on insights from our Digital Wallet.

Risk mitigation

Reduce operational and compliance risk with proactive “end of anything” EoX alerts and vulnerability insights.

Sustainability insights

Track carbon and energy impact, monitor environmental, social and governance (ESG) progress, and enable sustainability-aligned renewal decisions.
Impact

Why NTT DATA

Full-stack excellence

The only partner delivering full-stack IT modernization for accelerated AI transformation.

Global reach

24x7 support in 14 languages, with expertise across 50+ technologies.

Proven client success

Trusted by 6,000+ organizations worldwide for IT operations.

Innovation at scale

Our AI-powered platform manages 10M+ configuration items and devices, delivering proactive and efficient operations.
Case studies

Case studies

Explore how companies in various industries achieve their goals by partnering with NTT DATA.

Recognition

Industry recognitions

Cisco

Cisco | 2025

Global Cisco CX Advanced Specialization. Certification maintained across five regions since the inception in 2019. 

Partners

Our partners

Insights
Contact us

Speak to a technology expert

Want to know more about our Infrastructure Solutions, or speak to one of our experienced consultants? Share your details so we can get in touch.

Personal

Business

Confirmation

By clicking the 'Submit' button below, you are agreeing to the NTT DATA Terms and Conditions and Privacy Policy. The NTT DATA Privacy Statement describes what personal data relating to you we hold, how we use it, and your choices and rights in relation to your personal data.