AI Value Transformation

Our approach

We deliver end-to-end AI value transformation for our clients using a complete portfolio of tested consulting services. Balancing both risk and reward, our measured approach results in full process redesign, customer relationship enhancement, service hyper-personalization, new value stream creation and empowered workers.

From identifying high-priority and industry-differentiating use cases to visualizing proof-of-concept and prototype applications, developing production roadmaps and facilitating ongoing management, NTT DATA helps your organization conceive and execute operational and business transformation.

We “walk the talk” to share the same positive, end-result impact on employee and customer experiences we achieve within our own enterprise. With our cultivated suite of assets and accelerators, including our Smart AI Agent™ Ecosystem, we help you innovate and impact front-, mid- and back-office functions as well as the full stack of application and business processes.

For example, NTT DATA has developed a unique open platform that consolidates all our AI capabilities into a single, unified workbench, giving our global workforce access to secure, ethical AI tailored to the needs of their roles. The cloud-native workbench boosts our global team’s productivity and enhances quality in our business processes and client deliverables, while supporting intelligent automation across roles and workflows.

The workbench tools aim to cover the needs of all employees and projects.

• Web app: Provides easy access to AI tools displaying the most relevant use cases for each employee’s daily activities
• Developer extension: Incorporates AI directly into developers’ integrated development environments
• Workplace knowledge: Offers a plug-and-play solution that merges an employee’s own information with the data provided by the company to support a more comprehensive work environment
• SDLC suite: Provides an AI-powered development suite that covers the entire software development lifecycle
• PM assistance: Acts as a functional expert assistant that allows project managers to upload files for employees to use in day-to-day project work
• AI-powered automation builder: Orchestrates workflows to build powerful applications with standardized automations, task execution and AI-enhanced capabilities, including agentic AI

Contact us to discover how to revolutionize your business operations with our AI value transformation.

About ISG Provider Lens® Research

The ISG Provider Lens® Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients.

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IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.