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Overview

The next wave of retail: smarter, faster and more connected

Transform your retail operations to create unforgettable customer experiences, streamline operations and unlock new avenues for growth through our blend of industry-leading innovation and technologies.

Impact

Our impact

24+

years’ extensive experience in the retail sector

200+

global retail clients

33%

of the global top 15 retails are NTT DATA clients

300+

retail-specific SMEs and consultants
Services

Our services

Discover how we can transform your retail operations

Supplier and Sourcing Management

Optimize procurement process through strategic cost management, operational efficiency and proactive supplier collaboration using data-driven and AI enabled solutions.

Product Development and Merchandising

Accelerate innovation through agile methodologies and continuous delivery, ensuring robust, scalable and user-centric digital products.

Consulting Services

Optimize operations, enhance customer experiences and stay ahead of market trends with our retail consulting services. From digital transformation to AI-driven insights, our retail consulting services empower you to adapt, scale and compete.

Production and Quality Control

Enhance operational efficiency and ensure product excellence through advanced process optimization and predictive maintenance.

Supply chain and logistics

Optimize inventory, transportation and logistics operations with scalable, integrated solutions for cost efficiency and agility.

Store operations

Create seamless shopping experiences and improve in-store efficiency with smart layouts, technology integration, data-driven insights and e-commerce and m-commerce solutions.

Customer experience

Transform customer experience through seamless, personalized interactions across all channels, enhancing customer satisfaction and loyalty through data-driven insights and innovative solutions.

Financial management and compliance

Simplify financial operations with predictive analytics, real-time reporting and compliance-focused solutions to drive profitability.

Sustainability

Drive environmental responsibility with sustainable retail solutions that reduce carbon footprints, optimize resource usage and promote sustainable growth.

Case studies

Case studies

Read how companies in the retail industry achieved their goals by partnering with NTT DATA.

 KB Home

Flexport 

Cintas

Britannia

Global beverage leader

Insights

Related insights and resources

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Partners

Our partners

Google Cloud
Microsoft
Salesforce
SAP
AWS
Our team

Our team

Shreyatika Jain

Director, Commercial Industry Solutions & Strategy, North America

Rohan Mohite

Industry Solutions Director, Commercial Industry, North America

Javier Navas-Migueloa

Head of Retail and Distribution Spain

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