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Overview

The next wave of retail: smarter, faster and more connected

Retail is no longer just about products; it’s about creating seamless, personalized experiences that resonate with today’s connected consumers. We’re at the forefront of this transformation, equipping the world’s leading retailers with cutting-edge solutions driven by AI, cloud and data analytics to reimagine how they engage with customers, streamline their operations and stay ahead of the competition.

Explore our industry guide

Our comprehensive guide explores key industry trends like the rapid growth of ecommerce, AI and automation integration, supply chain agility and the rising demand for sustainability. It offers practical best practices and real-world case studies to help you transform operations, enhance customer experiences and build a resilient, sustainable business.
Read the guide
Impact

Our impact

24+

years’ extensive experience in the retail sector

200+

global retail clients

33%

of the global top 15 retails are NTT DATA clients

300+

retail-specific SMEs and consultants
Services

Our services

Discover how we can transform your retail operations

Our services

Supplier and Sourcing Management

Optimize procurement process through strategic cost management, operational efficiency and proactive supplier collaboration using data-driven and AI enabled solutions.

Product Development and Merchandising

Accelerate innovation through agile methodologies and continuous delivery, ensuring robust, scalable and user-centric digital products.

Consulting Services

Optimize operations, enhance customer experiences and stay ahead of market trends with our retail consulting services. From digital transformation to AI-driven insights, our retail consulting services empower you to adapt, scale and compete.

Production and Quality Control

Enhance operational efficiency and ensure product excellence through advanced process optimization and predictive maintenance.

Supply chain and logistics

Optimize inventory, transportation and logistics operations with scalable, integrated solutions for cost efficiency and agility.

Store operations

Create seamless shopping experiences and improve in-store efficiency with smart layouts, technology integration, data-driven insights and e-commerce and m-commerce solutions.

Customer experience

Transform customer experience through seamless, personalized interactions across all channels, enhancing customer satisfaction and loyalty through data-driven insights and innovative solutions.

Financial management and compliance

Simplify financial operations with predictive analytics, real-time reporting and compliance-focused solutions to drive profitability.

Sustainability

Drive environmental responsibility with sustainable retail solutions that reduce carbon footprints, optimize resource usage and promote sustainable growth.

Case studies

Case studies

Read how companies in the retail industry achieved their goals by partnering with NTT DATA.

 KB Home

Flexport 

Cintas

Britannia

Global beverage leader

Insights

Related insights and resources

IDC Analyst Brief
Get your copy of the IDC Analyst Brief
CX and Design
From points to perks: transforming customer loyalty with new technology
Read the blog
Enterprise Application Platforms
Conducting the digital symphony: Key steps for retail success
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CX and Design
Turn your retail employees into customer-service heroes
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Enterprise Application Platforms
Why NTT DATA and SAP are the dynamic duo of retail
Read the blog
Read our new guide: Digital innovation for retail
Download the guide
Partners

Our partners

Google Cloud
Microsoft
Salesforce
SAP
AWS
Our team

Our team

Tony Nugent

Retail Practice Manager: Middle East and Africa

Contact us

We’re here to help!

We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions.

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