Overview

Carrier-grade telephony and support services

If you've invested in Microsoft 365 with Teams as your main communication and collaboration tool, you'll benefit from Operator Connect by NTT. Our reliable, high-quality voice backbone enables seamless, integrated calling and audioconferencing. And you can activate Teams user numbers and call plans quickly and easily from our administration portal. We deliver the world's most comprehensive telephony coverage, with fully regulated telco compliance, offering full PTSN replacement in 40 countries, and emergency services support and Dynamic E911, where applicable.

Key outcomes

Key outcomes

Global coverage

Benefit from full PSTN replacement in 40 countries and a selection of flexible call plans to meet your business requirements.

Ease of use

Simple and quick to deploy, it can take just minutes to connect your operator and assign phone numbers to users.

Single, expert provider

Get carrier-grade telephony and conferencing access from a single provider, leveraging our wholly-owned global backbone network.

Leading support

As a single point of contact with access to Microsoft support, we manage and monitor your calling and meetings environment and support your in-house capabilities.

Customized solutions

Our broad capabilities support your full voice and conferencing needs, including compliance recording, video interoperability, contact center, call queue and support services. 

Guaranteed reliability

As a Microsoft Gold Partner and global network leader, we offer the reliability and experience organizations require for voice services.
Success stories
See the connection – NTT and Informa

Informa switches 10,000 phone numbers to a single cloud-calling solution

NTT helped Informa to consolidate multiple telephony systems with Microsoft Teams and create a global cloud-calling system.
See the connection: NTT DATA and Jensen Hughes

Jensen Hughes saves 50% with Cloud Voice 

We worked with Jensen Hughes to replace their outdated productivity infrastructure with a Microsoft Teams solution that greatly improved communication and reduced costs.
See the connection – NTT and Paradigm

Adding calls to Microsoft Teams to replace legacy phone systems

As a global building industry technology provider, Paradigm needed help to leverage their existing Teams licence, simplify their telephony and enable significant cost savings.

Partners

Accreditation

Microsoft Data AI Azure
Microsoft Digital App Innovation Azure
Microsoft Expert Partner
Microsoft infrastructure Azure
Microsoft Modern Work
Microsoft Security

Why NTT DATA

1 million+

Cloud Voice and Managed Services users with Microsoft Teams

1 million+

Cloud Voice and Managed Services users with Microsoft Teams

Number 1

Microsoft Operator Connect partner and top performer for Teams telephony

Number 1

Microsoft Operator Connect partner and top performer for Teams telephony

99.99% 

guaranteed service availability

99.99% 

guaranteed service availability

ISO 27001

certified with 29 ISO-certified delivery locations

ISO 27001

certified with 29 ISO-certified delivery locations
Insights
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