Overview

Providing carrier-grade telephony and support services, from a single provider 

You have invested in M365 and selected Teams as your main communication and collaboration service and can now benefit from Operator Connect provided by NTT. Operator Connect provides seamless, integrated Calling and Audio-Conferencing using NTT's high quality and reliable voice backbone enabling you to activate Teams user numbers and call plans, quickly and easily from within the Administration Portal. Delivering the world's most comprehensive telephony coverage with fully regulated Telco compliance, NTT offers full PSTN replacement in 39 countries including Emergency Services support and Dynamic E911 where applicable.

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Operator Connect by NTT: ease of deployment 

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Key outcomes

Key outcomes

Global coverage

Benefit from full PSTN replacement in 39 countries with a selection of flexible call plans to meet your business requirements.

Ease of use

Simple and quick to deploy, it can take just minutes to connect your operator and assign phone numbers to users.

Single, expert provider

Get carrier-grade telephony and conferencing access from a single provider, leveraging our wholly-owned global backbone network.

Leading support

We manage and monitor your calling and meetings environment, supporting your in-house capabilities, as a single contact point with access to Microsoft support.  

Customized solutions

Our broad capabilities support your full voice and conferencing needs, including compliance recording, video interoperability, contact center, call queue and support services. 

Guaranteed reliability

As a Microsoft Gold Partner and global network leader, we offer the reliability and experience organizations require for voice services.

Create your modern workplace

Looking to achieve a future-proof, modern workplace? Boost productivity and reduce costs with our remote-working, collaboration and digital events. 
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Success stories
See the connection – NTT and Informa

From 10,000+ phone numbers to 1 cloud-calling solution

Growing through acquisition resulted in more than seven telephony systems spread over five businesses, so Informa chose NTT to help implement a new system in a short time.
Read the Informa story
See the connection: NTT, Microsoft and University College London

Connecting educators to deliver better learning outcomes

Partnering with Microsoft, we enabled UCL, with 13,000 staff and over 40,000 students, to consolidate their communication and collaboration platform into a simpler yet more powerful and cost-effective solution.
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See the connection: NTT and Jensen Hughes

Using Microsoft Teams and Cloud Voice led to 50% cost savings

Discover how engineering and consulting firm Jensen Hughes expanded their footprint, improved their offering and saved 50% on their communication costs.

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See the connection – NTT and Paradigm

Adding calls to Microsoft Teams to replace legacy phone systems

As a global building industry technology provider, Paradigm needed help to leverage their existing Teams license, simplify their telephony and enable significant cost savings.

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Related services
Partners

Partner

Microsoft

Why NTT

99.99% 

Guaranteed service availability

99.99% 

Guaranteed service availability

Top 5 

Global IP backbone (ranked by CAIDA’s ASRank)

Top 5 

Global IP backbone (ranked by CAIDA’s ASRank)

190+ 

Countries with access to our Network Services

190+ 

Countries with access to our Network Services

4.1+

Average mean opinion score

4.1+

Average mean opinion score
Insights

Related insights and resources

DIGITAL COLLABORATION AND CX
Microsoft Operator Connect: We answer your most frequently asked questions
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Why choose NTT for your Managed Network Services?
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Operator Connect: what to check before you choose your provider
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DIGITAL COLLABORATION AND CX
Why choose NTT for Operator Connect?
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DIGITAL COLLABORATION AND CX
Telephony in Microsoft Teams: Operator Connect vs. Direct Routing
Read more
Cloud Deployment Framework
Read the data sheet
7 Simple steps UC journey
Read more
Transforming customer experience with Anywhere365
Read more
Collaboration communications and productivity
Read more
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