Full-service management across your estate

Accelerate growth and focus on your core business initiatives by offloading the day-to-day management and operation of your unified communications and productivity estate.

Managed EX Premium delivers fully managed services across multivendor cloud and hybrid environments. Our services help you maximize the return on your investments by driving SLA-backed operational efficiencies. With proactive monitoring, reporting, built-in automation for simplified user management, and faster service provisioning, we help you reduce costs and increase agility.

NTT DATA and Microsoft 365 Copilot

NTT DATA is proud to be one of the first selected Microsoft partners bringing the power of next-generation AI to work. Our managed services are designed help you get the most out of Microsoft's Copilot capabilities and support your workforce in harnessing this powerful productivity tool.

Your teams collaborate more effectively when people can easily align and quickly catch up on anything they missed. With Copilot as your everyday AI companion, you can request real-time summaries and insights during calls and chats, draft notes, recap conversations, and highlight key points and actions – all of which make you more productive and able to deliver better business outcomes.

Read about Copilot
Key outcomes

Key outcomes

Increase operational efficiencies

Manage change, deliver strategic projects and ensure consistently high availability and performance for each user and device.

Deliver best-in-class governance

SLA-driven resolution ensures your teams remain connected and productive, with leading delivery processes including ITIL 3.0 framework and ISO 27001 governance.

Drive workforce productivity

Create meaningful employee experiences, accelerate teamwork and ensure secure and seamless collaboration across distributed teams.

Lead with insight

Make data-driven business decisions with real-time performance metrics and analytics across your estate, with monthly insights delivered by a dedicated account manager.


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ISO27001 Information Security Management & ITIL Service Management

1 million+

Cloud voice and Managed Services users with Microsoft and Cisco collaboration

3.8 million+

unified communications users supported across multiple technologies


Video endpoints and telepresence systems managed globally

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