Implement a technology roadmap and create a sustainable workplace
Ready to realize and leverage the value of a connected, resilient, future-proof digital infrastructure?
We can help you transform and reimagine your infrastructure “from the carpet to the cloud.” Our innovative, end-to-end capabilities create brilliant experiences for both your customers and your people.
We make experience the strategic differentiator for your organization. We define, blueprint and articulate your strategy to ensure you’re on the pathway to reading your desired operating model, and creating a connected, secure and more sustainable workplace.
Partner with us to meet greater service demands from your customers, securely and efficiently, and create a sustainable workplace you can be proud of.
Together, we accelerate your workplace transformation, and enable your organization to become an agile, digital leader in the BPO industry.
See the connection - NTT and Tele-centre Services
Enabling an omnichannel experience for customers
Tele-centre Services implemented a Cisco CX platform to meet their current and future needs, enabling their agents to interact with customers through their chosen method, be it voice, web chat, email or other digital channels.
See the connection – NTT and Knorr-Bremse
Knorr-Bremse drives digitization with managed SD-WAN
Knorr-Bremse’s digitization strategy includes the widespread adoption of Microsoft 365 and Teams, as well as the migration of key applications to the cloud. That’s why they needed a modern network delivering high availability and bandwidth.
See the connection - NTT and Aperia Office
NTT’s intelligent workplace in Singapore gets thumbs-up from employees and reduces costs by 30%
“[COVID meant that] overnight we started to work remotely. It helped us understand that remote … and hybrid working models are very feasible.” – Johan G van Vuuren, SVP Human Resources (APAC), NTT.
Deep BPO and CX industry knowledge
Our knowledge of the BPO industry, built over many years of working with you, means we understand how to build better experiences through a combination of consulting expertise and next-generation technologies.
Cloud to edge technology capabilities
Help you realize value from a connected, resilient and future-proof digital infrastructure.
Local experience, global thinking
Our global execution model and culture of adaptable delivery means we can bring the most appropriate solutions and support for your needs.
End-to-end business solutions
We offer true end-to-end business solutions, beginning with workplace design, through to the facilities build, or a managed facility that includes operation and maintenance.
Gartner®, Magic Quadrant™ for Managed Network Services, Ted Corbett, Bjarne Munch, Lisa Pierce, Danellie Young, Jon Dressel, Published 8 November 2023.
Gartner®, Magic Quadrant™ for Network Services, Global, Neil Rickard, Bjarne Munch, Danellie Young, Karen Brown. 22 February 2023.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
NTT was recognized as 'NTT Communications' in 2014-2017 in the Magic Quadrant for Network Services, Global report and the report was previously published as Magic Quadrant for Global Network Service Provider (2012-2014).