Overview

Accelerate your journey to a software-defined network

Designed for hybrid networks, our globally recognized support services leverage business intelligence and centralized platform capabilities to align services with your business demands. This enables you to realize the full potential of new investments while maximizing the value of existing assets, ensuring consistent service levels from the core to the edge of your network, regardless of technology. A well-thought-out network support services strategy should evolve as your infrastructure becomes increasingly software defined. Our Uptime and Proactive Support Services are now enhanced with the integration of Software-defined Infrastructure (SDI) Lifecycle Services. 

Services
Key outcomes

Key outcomes

Enhanced visibility and control

A Digital Wallet provides real-time business intelligence, supporting cost-efficient centralized lifecycle management of enterprise agreements and multiple license types. 

Business outcome support

Flexible service plans, together with a commitment to continual improvement ensures a focus on delivering strategic outcomes.

Risk mitigation

Data-driven insights provide business intelligence to proactively identify and remediate incidents and ensure identification of potential vulnerabilities. 

Flexible services plans

Choose the coverage model that suits your individual business needs.

Cost efficiency

Usage services identify where software has been deployed and used, enabling efficient budget control and mitigates risk of financial penalties. 

Reduced operational complexity

Consistent service level agreement (SLA) achievement across multivendor, software-defined and legacy networks supported by a centralized service platform, tools, processes and people.
Partners

Partners

Palo Alto Networks logo
Cisco DNA
Cisco Meraki logo
Juniper Networks
Audiocodes logo
Aruba logo
F5 logo

Why NTT

Innovation

TSIA STAR award for Transformation of Support Services

Innovation

TSIA STAR award for Transformation of Support Services

30 years 

Experience supporting over 9.8 million configuration items

30 years 

Experience supporting over 9.8 million configuration items

75%

Events automated with real-time business intelligence

75%

Events automated with real-time business intelligence

Global

Service delivery in 58 countries, 14 languages supported 

Global

Service delivery in 58 countries, 14 languages supported 
Insights
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