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Featured services
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View all services and productsLeverage our capabilities to accelerate your business transformation.
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Network Services
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Private 5G
Our turnkey private 5G network enables custom-built solutions that are designed around unique use cases and strategies, and deployed, run and optimized through a full network-as-a-service model.
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Managed Campus Networks
Our Managed Campus Networks services transform campus networks, corporate area networks and interconnected local area networks, and connect smart places and industries.
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Cloud and IT Infrastructure
Popular Products
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Cloud Architecture and Modernization
Discover how to achieve your business goals through cloud modernization practices, that deliver improved agility, reusability and scalability.
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Cloud Optimization
Discover how to maximize operational excellence, business continuity and financial sustainability through our cloud-advanced optimization services.
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Insights
Recent Insights
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The Future of Networking in 2025 and Beyond
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Using the cloud to cut costs needs the right approach
When organizations focus on transformation, a move to the cloud can deliver cost savings – but they often need expert advice to help them along their journey
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Make zero trust security work for your organization
Make zero trust security work for your organization across hybrid work environments.
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Discover how we accelerate your business transformation
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About us
CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
-
Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
-
Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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- Careers
Cloud Voice for CX
Benefit from seamless connectivity in your cloud contact center with leading services. NTT’s Cloud Voice for CX delivers native cloud contact-center-as-a-service integrations that are globally available, reduce complexities and simplify costs to keep conversations flowing.
Cloud-native communication services that cover all your customer experience (CX) requirements
Flexibility, leading capabilities and the security of a resilient service are benefits organizations expect when migrating to a cloud contact center. However, legacy voice services often rely on the use of hardware to complete their contact center solution, and without being specifically designed to integrate with a cloud contact center, the capabilities of legacy voice service providers can be limited, especially geographically. NTT’s Cloud Voice for CX delivers a cloud-native voice service, designed to work with cloud contact centers, providing cloud services that are highly resilient, with 99.99% availability and run on our ultra-fast, resilient global network backbone.
Cloud Voice for CX
Key outcomes
Natively integrated voice services
No hardware required, remove the need for failure points and additional costs with a full cloud solution.
High-quality audio
Our cloud voice services are constantly monitored for call quality performance to achieve a high-performing mean opinion score.
Assured voice services
Cloud Voice for CX manages surges in traffic and copes with those peaks, with no customer limits on peak traffic or need to book capacity in advance.
No compromise on quality and reliability
Global availability
Partners
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