Microsoft 365 Copilot

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Overview

Introducing Microsoft 365 Copilot

Generative artificial intelligence (GenAI) enables extraordinary, new ways of working to enhance employee experience and boost productivity. With NTT DATA and Microsoft, you can transform your workplace by adopting Copilot for Microsoft 365 services.

Combining the power of large language models (LLMs) and the Microsoft 365 ecosystem, Copilot is a powerful everyday AI tool that enables seamless workplace collaboration and communication.

Recognized by Microsoft as a trusted advisor and one of their top solution partners, NTT DATA can get your business started with assessment services designed for an end-to-end Microsoft suite of applications, and create a strategic roadmap for Microsoft 365 Copilot transformation.

Unleash true business value with generative AI technology

Sign up for our Copilot Workshop

AI is rising, but human skills are key to unlocking benefits

#1

AI is voted as the top enabler of future CX and EX strategies. AI interfaces are rising to become the norm for 4 in 5 organizations within the next 12 months.

88%

of organizations say that improved process automation has led to KPIs evolving to drive a higher level of operational efficiency.

#1

CHROs consider lack of skills as the number one issue affecting the use of AI and automation.

Source: 2023 Global Employee Experience Trends Report

How we can help

How we can help

Modern Work and Copilot Engagement Program

Funded by Microsoft. Enable and trial cloud calling, user numbers, service numbers and advanced use cases while incorporating Copilot capabilities.

Sign up for Copilot progam

Microsoft 365 Copilot: 3-week Advisory Workshop

Assess your readiness for Copilot for Microsoft 365: discover use cases, ensure data governance and security, and plan your strategic implementation.

Microsoft 365 Copilot Calling and Meetings Workshop

Understand how Microsoft 365 Copilot’s GenAI capabilities can be integrated with calling and meeting solutions to improve business outcomes.

AI-DX Agent

Automate your digital experiences with a customized intelligent virtual assistant powered by Microsoft Copilot Studio.

Download fact sheet

Managed EX Essentials: support for Microsoft 365 Copilot

We can support your IT teams remotely with troubleshooting, triage and escalation of incidents relating to Copilot for Microsoft Teams.

Managed EX Premium: support for Microsoft 365 Copilot

We can assist with service requests, troubleshooting, triage and escalating incidents relating to Copilot and Microsoft 365 productivity tools.

Accreditation

Why NTT DATA

1 million+

Cloud Voice and Managed Services users with Microsoft Teams

Number 1

Microsoft Operator Connect partner and top performer for Teams telephony

2023

Market Leader in the HFS Horizons Generative Enterprise Services Report

Leader

Gartner Magic Quadrant for Outsourced Digital Workplace Services, 2023*

See the connection – NTT and Informa

Informa switches 10,000 phone numbers to a single cloud-calling solution

NTT helped Informa to consolidate multiple telephony systems with Microsoft Teams and create a global cloud-calling system.

Read the Informa story

See the connection – NTT DATA and Henkel

Henkel brings their global team together

Migrating their telephony environment to Microsoft Teams keeps employees, customers and partners connected and reduces costs.

Get the Henkel case study

Get started

Get started today!

Contact us to find out if you’re eligible for our complimentary Copilot for Microsoft 365 workshops and programs.

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*Notes:

Gartner®, Magic Quadrant™ for Outsourced Digital Workplace Services Worldwide, Daniel Barros, DD Mishra, Biswajit Maity, Karl Rosander, 13 March 2023.

HFS Horizons: Generative Enterprise™ Services, Phil Fersht, David Cushman, Niti Jhunjhunwala, 24 October 2023.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.