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Private 5G
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Penske Entertainment and the NTT INDYCAR SERIES
Together with Penske Entertainment, we’re delivering digital innovations for their businesses – including INDYCAR, the sanctioning body of the NTT INDYCAR SERIES – and venues such as the iconic Indianapolis Motor Speedway, home to the Indianapolis 500.
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Using private wireless networks to power IoT environments with Schneider Electric
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IDC MarketScape: Worldwide Datacenter Services 2023 Vendor Assessment
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The Future of Networking in 2025 and Beyond
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When organizations focus on transformation, a move to the cloud can deliver cost savings – but they often need expert advice to help them along their journey
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Copilot for Microsoft 365
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Global Employee Experience Trends Report
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About us
CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
-
Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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NTT DATA and HEINEKEN
HEINEKEN revolutionizes employee experience and collaboration with a hybrid workplace model.
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- Careers
Topics in this article
In many respects, this has been a defining year for the workplace. For some organizations, changes and strategies that were in progress before the onset of the pandemic have been expedited. For others, there’s been a rapid shift to new ways of working.
Employee wellbeing and improving the employee experience (EX) are the top areas of focus for workplace strategy, according to the 2020 Intelligence Workplace Report. They’re recognized as key to creating a positive organizational culture and achieving business outcomes – which explains why 86.6% of organizations say the future workplace will be designed around employee enablement.
As you move forward with strategies and policies that define where and how people work, and create a culture that enables agility and growth, data and analytics will be critical to measuring your success in two key areas: EX and wellbeing, and productivity.
Analytics for EX and wellbeing
Our findings show that 62.0% of organizations measure EX via employee surveys and 52.0% use discussion forums. While these do have value, tools such as sentiment analysis are more effective in providing a real-time indicator of where people are at, and where you may need to step in to provide support.
Take remote working as an example. The report shows 79.3% of organizations agree home-working during the pandemic was challenging for employees. Could the immediate benefits of remote working – productivity, business continuity and employee wellbeing – be at risk because people are now working longer hours? If you’re able to recognize the warning signs early, you’ll be better positioned to address them effectively.
Analytics for productivity
In addition to analytics that indicate how wellbeing and EX could impact on individual productivity, there’s an opportunity to use data to see how teams have worked together to enable successful business outcomes.
Has a product team consistently delivered new products to market on time? Analytics can help you visualize how they collaborated and managed content – and provide insight for establishing best practices and workflows that can be applied in other areas of the organization.
Once you’ve determined the data and analytics you’ll be using to measure the impact of workplace strategies on your organization’s culture and performance, it’s important to continually communicate the how and why to your employees. They don’t want to think their every move is being monitored, or that they have to ‘clock in’ to prove they’re working.
With a relationship built on trust, organizations will connect with employees and empower them to achieve even greater success.
Learn more about our Intelligent Workplace solutions.