EX Planning and Delivery

Cloud Voice Readiness Assessment (CVRA) for Microsoft Teams and Webex Calling

Through an in depth assessment, we will identify technical gaps, remove transformation risk and provide a simple to understand readiness checklist for the customer with recommended remediation steps for any identified gaps. This is delivered through the following 4 core modules:

1. Technical Readiness

Networking Readiness

• Understand if your network is ready for your future voice technology.
• Half day workshop with a readiness checklist output.

Legacy Voice Analysis

• Review your current voice environment and map out the technical translation to the target technology to identify gaps or potential risks to the end user experience.
• Half day workshop with a readiness checklist output

Voice Readiness

• Generate a thorough understanding of how the future voice technology and NTT’s capabilities will meet your end user requirements. Understand the technical delivery approach for different site types, review voice requirements for different countries and explore and solution for complex voice use cases.
• Full day workshop with a readiness checklist output.

2. Project Delivery Readiness

• Understand & co-develop the delivery schedule, potential risks, porting approach & pre-requisites to achieve a high velocity and low risk delivery. A half day workshop followed up with a high-level project plan & readiness checklist output

3. Adoption & Change Management Delivery Readiness

• Understand the key user personas and use cases. Identify key training and communication strategies and co-develop the adoption delivery schedule. A half day workshop followed up with a high-level adoption plan & readiness checklist.

4. Managed Services Readiness

• Understand your requirements for support covering SBCs, analog gateways, end user devices and applications, SIP trunks, 3rd party carrier trunks and video meeting rooms. Map those to NTT’s managed services offer and identify any gaps and cover additional items such as security requirements, e-bond & governance. A half day workshop with a readiness checklist output.

Modernize Communications Workshop

Assigning an operator to Teams has never been more straightforward. For clients looking to include business critical enhancements, this workplace advisory workshop will provide you with a clear transition plan.

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Calling Workshop

This two-day workshop will guide you through the process of a simplified enterprise voice solution with reliable, high-quality, integrated calling.

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Meetings Workshop

This two-day workshop is designed to showcase modern meetings through immersive experiences, use-case design and deep-dive planning, resulting in actionable recommendations to deploy and adopt modern meeting and meeting room solutions.

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Secure Remote Work Workshop

Enable your team to work from anywhere with a remote workshop to securely deploy your cloud UC solution. During this one-day workshop, our office advisory consultants will show you how you can use modern solutions to maintain and enhance productivity within a secure and controlled environment.

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Readiness Assessment

Are you ready to move your communications to the cloud? Find out in this workshop and obtain a comprehensive Customer Success Plan for your migration to cloud UC. This will help you ensure your journey is a success and allow you to realize the ROI of your investment. The workshop takes one or two days depending on the selected options.

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Accessibility & Inclusion Readiness Workshop

Where are you on the journey to creating a more accessible, welcoming work environment for people with disabilities? Fostering an inclusive workplace with assistive technology (AT) can help retain valuable employees, boost productivity and keep your people happy and healthy. As there is no one-size-fits-all approach to creating a sustainable culture of accessibility, participate in a fully-funded Microsoft Teams workshop to find out what your organization can do.

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Frontline Workers Workshop

This workshop engagement is designed to help us understand your frontline workers structure, challenges and pain points so we can produce some actionable recommendations to deploy and adopt Microsoft Teams. This complimentary engagement is funded by Microsoft and you'll will receive a modular engagement to identify and understand business priorities while focusing on specific scenarios that drive culture transformation.

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