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Overview

Driving Intelligent Change for Insurance

NTT DATA AI for Insurance is an enterprise-grade agentic platform for insurers. It combines a marketplace of prebuilt and configurable AI agents, an insurance data genome (with semantic ontologies and curated data products), event-driven agent orchestration and AI-first infrastructure — all delivered with explainability, immutable audit trails and regulatory guardrails. The platform is designed to help insurers launch products faster, automate high-volume workflows, and measurably improve underwriting, claims and distribution outcomes.

NTT DATA AI for Insurance in Action

Discover how NTT DATA AI for Insurance transforms distribution, underwriting and claims workflows through cognitive orchestration. AI agents ingest and analyze unstructured documents, contextualize data, and provide intelligent insights and recommendations. Advanced, adaptive AI models enable insurers to make faster, more accurate and compliant decisions.

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Impact 

Our impact

Up to 10% 

topline growth

150% 

higher underwriting productivity

2 to 5 

points loss-ratio impact

Up to 30% 

claims cost reduction

2x 

acceleration in new product launch
Solutions 

Info And Icon Listing

P&C Commercial Insurance

Business flows, apps and agents for the commercial and specialty domain, including underwriting (covering commercial property, directors and officers (D&O), marine and several other lines of business), claims management and customer service.

P&C Multinatioal (Global Program) Insurance

Business flows, apps and agents for the end-to-end implementation of global programs for multinationals, including global program design, multicountry underwriting, claims management and cash management.

P&C Delegated Authority Management

Prebuilt business flows for enabling delegated authority underwriting integrating with core systems in the London market.

Global Life and Retirement

Business flows, apps and agents for the life and retirement domain, including new product launch, new business, underwriting, claims and regulatory reporting.

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Resource library

Empower underwriters and claims adjusters to make faster, data-driven decisions with intelligent AI agents
Agentic AI is transforming insurance from reactive automation to proactive intelligence, creating systems that learn, reason, and act alongside humans
Intelligence and adaptability are a must to transform the insurance value chain
From pilots to profit: NTT DATA’s 2026 Global AI Report shows how top performers turn AI vision into value
Read the press release
Partners 

Our partners

Microsoft
Recognition

Industry recognition

ISG Provider Lens™ – Insurance Services 2025 – Gen AI Development and Deployment Services

Recognized as a Leader for helping insurers scale GenAI with insurance expertise and responsible AI practices.

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ISG Provider Lens™ – Insurance Services 2025 – Agentic AI Development and Deployment Services

Recognized as a Leader for enabling autonomous insurance decision-making through agentic AI and advanced automation.

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Everest Group PEAK Matrix® – Life & Annuities Insurance BPS and TPA 2025

Recognized for leadership in life and annuity insurance business process services.

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Team

Meet some of our experts

Meet the experts driving innovation in NTT DATA AI for Insurance. Our team combines deep insurance expertise with advanced AI and data capabilities to help insurers transform decision-making and operational performance.

Amit Unde

Global Head of Insurance Strategy and Advisory for Insurance at NTT DATA, Inc.

Tim Staebler

Global Data & AI Leader, Insurance at NTT DATA, Inc.

Srinivasa Raghawan

Global Insurance Capability Office

Ashu Gupta

Sr Director, Insurance AI Innovation & GTM Advisory

Alicia Maxie

Sr Director, Insurance AI Innovation & GTM Advisory

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