Overview

The FUTURES Framework: Your path to the future of banking

Developed by our expert innovation teams, the FUTURES Framework allows you to dive into realistic scenarios created by GenAI and validated by our innovation experts. These scenarios help you discover new perspectives and explore possibilities for your financial institution.

Leverage NTT DATA’s deep expertise in technology and innovation to create forward-looking solutions tailored to your institution’s needs.

Through in-depth workshops with our innovation teams, you can identify and analyze the challenges and opportunities each scenario presents, spot risks and opportunities early, and define critical tasks to position your bank for success in the age of AI.

Let’s create a scenario for your institution — no strings attached

To show you what we mean, we’re happy to provide a short, introductory scenario for your organization.

Here’s how it works:

  1. Define your expectations for the future: Choose the options that best reflect your vision for the future of banking from our dropdown menu.
  2. AI-supported expert analysis: Our innovation experts use advanced GenAI to create a short future scenario based on your selections.
  3. Your personalized glimpse into the future: Receive a scenario tailored to your assumptions. Our vivid written narrative comes with a GenAI-created image and avatar to give you a clearer view of how things could be.
Scenarios

Sample scenarios: Looking ahead to 2040

More than just banking

The fusion of technology, community and ethics

Bridging regional gaps in technology and financial innovation

Financial services are seamlessly integrated into everyday platforms, powered by AI, blockchain and green computing. In some regions, big tech partners with or acquires traditional banks, while others maintain conventional systems. Real-time environmental, social and governance (ESG) audits and AI-driven wealth management are common, though adoption varies globally. Community-focused investments become more important, especially in highly developed areas. An aging population increasingly depends on AI-driven financial advisors, and strict green-computing regulations shape technology use. The uneven adoption of technology results in diverse financial landscapes, with the balance between innovation, data privacy and sustainability varying across regions.

AI clones and cognitive banking

Personalizing finance for the new economy

AI-powered financial agents bring unprecedented personalization and sustainability to finance
Finance is driven by AI, decentralized finance (DeFi) and ESG principles. Banks have evolved into digital orchestrators, enabling seamless, decentralized transactions. AI clones manage personal finances based on individual profiles, offering a new level of personalization. ESG compliance is deeply embedded, with AI setting advisory standards for sustainability. Cognitive banking aligns financial advice with customer emotions, improving customer satisfaction. Wealth shifts to tech-savvy youth, and traditional roles are replaced by AI-centered jobs. As reliance on AI and decentralized platforms grows, ethical concerns regarding data privacy, inclusion and regulation intensify.

The decentralized autonomous organization (DAO) economy

Redefining trust and power in a quantum world

Quantum computing, decentralized governance and green finance are reshaping financial systems. DAOs dominate finance, replacing traditional banks with decentralized, community-led governance. Quantum computing and distributed ledger technology (DLT) enable DAOs to manage funds in real time and run complex financial models, delivering fast, transparent services. Digital assets — including tokenized real estate and art — become mainstream, democratizing investment. Green computing becomes the norm, with DAOs leading sustainability efforts by reducing carbon footprints. While financial inclusion improves, regulations are fragmented and not globally consistent. DAOs will need to balance decentralization with effective governance, navigate regional regulations and ensure cybersecurity.

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Request a sample scenario

Receive a nonbinding, AI-generated future scenario, validated by our innovation teams.