Overview

From ticketing tool to transformation engine: NTT DATA and ServiceNow

Grappling with complexity, fragmentation and underused technology? NTT DATA helps reduce operational costs and boost value across your organization. From configuration management (CMDB) to connecting workflows, we’re your ServiceNow transformation partner. We understand infrastructure and applications, helping you scale automation, activate agentic AI and ensure governance and regulatory alignment. As one of the world’s largest users of ServiceNow with a Certified Master Architect based in the region, 200+ ready-to-use AI agent toolkits and proven industry solutions, we put the ServiceNow advantage to work.


Services
Our impact

Our impact

One of the largest ServiceNow users

in the world

End-to-end global service

with operations in 50+ countries

200+ AI agents

specifically for ServiceNow
Success stories
See the connection - NTT DATA and Novavax

Boosting efficiency and productivity with ServiceNow

American biotechnology company, Novavax, improved operational efficiencies by evolving their IT service management (ITSM) with an upgraded ServiceNow platform and a foundation for a scalable ITSM solution.

Ready to drive value with ServiceNow?

Book time with one of our experts and gain a clear, actionable path to operational excellence. Our assessments, solutions and services are the catalyst for ServiceNow value realization.