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Recent Insights
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The Future of Networking in 2025 and Beyond
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Using the cloud to cut costs needs the right approach
When organizations focus on transformation, a move to the cloud can deliver cost savings – but they often need expert advice to help them along their journey
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Make zero trust security work for your organization
Make zero trust security work for your organization across hybrid work environments.
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About us
CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
-
Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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- Careers
Sumitomo Life Insurance has piloted NTT DATA’s Smart AI Agent concept to explore personalized customer communications. In this proof of concept, the agent autonomously crafts tailored emails and—after human review—sends the messages to target customers. The Smart AI Agent concept "is designed to serve as a true partner throughout the process, providing comprehensive support from start to finish."
The Smart Agent Accelerator Hub: Speeding Up AI Agent Innovations
Walter elaborates, "This year, we found ourselves solving similar problems repeatedly for different clients." To enhance efficiency and scalability, NTT DATA is creating the Smart Agent Accelerator Hub—a centralized repository tailored to the automotive industry. The hub will house a comprehensive library of auto-specific Smart Agents, accelerators like data models, LLMs and SLMs, as well as prototypes and functional industry knowledge. "By harnessing these resources in a plug-and-play manner, we can streamline the development and deployment of future projects," Walter says, “delivering faster, more impactful solutions to benefit our clients."
As clients increasingly prioritize holistic transformation and embrace this new era of transformation, NTT DATA is leveraging its expertise to build comprehensive generative AI programs—developing solutions that are reusable and scalable, and enabling businesses to innovate with greater precision. Walter concludes, "Next year’s key themes, speed and efficiency, will show clients we’ve done it before and can accelerate their transformations while delivering meaningful value."
To learn more about NTT DATA’s Gen AI capabilities and use cases, click here
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