X-ELIO moves to a new digital work environment

NTT DATA  supports the energy company in its Microsoft 365 migration, helping improve collaboration, strengthen security and modernize how teams work across its global operations.

Modernizing the digital workplace 

To stay at the forefront of digital transformation, X-ELIO took a strategic step toward a new digital work environment by implementing Microsoft 365. This migration, affecting more than 350 employees in 9 countries on 4 continents, aimed to change how teams collaborate and operate on a day-to-day basis.

The main challenge was ensuring a smooth transition while maintaining business continuity and enabling a phased adoption of the new platform. 

X-ELIO sought to implement a new work environment to:

• Strengthen the organization’s security
• Foster a collaborative environment that integrates internal and external employees
• Introduce GenAI tools
• Automate processes more efficiently
• Democratize development through low-code platforms

Managing a phased global migration 

X-ELIO relied on the Microsoft 365 solution and selected NTT DATA because it has been a trusted Microsoft partner for more than 25 years. A multidisciplinary team from Liquid Workplace's Strategic Blend worked hard to deliver a successful migration while keeping the business and employees at the center.

The success of the project was driven by a structured , phased plan with a clear objective: to make the migration manageable while actively engaging employees throughout the process.

The project was divided into two phases:

Preliminary advice

An initial assessment was carried out, including the analysis of current usage, data volumes and their distribution across different applications. An action plan was defined, the necessary migration tools were identified and the required licensing model was established.

Migration and support

The migration was prepared in collaboration with users, including the cleaning and rationalization  of documentation. Microsoft 365 was deployed, information was migrated and, after defining the governance model, the new work environment was configured and customized,. At the same time, an adoption support program was implemented to help employees understand and make effective use of their new environment.

To encourage participation and collaboration among X-ELIO employees, the project was given its own identity, with gamified activities and interactive webinars. A structured communication plan supported business continuity at all times and minimized any impact on productivity.

Improving collaboration, security and scalability 

With this solution, X-ELIO has incorporated key capabilities that transform how it operates:

• Streamlined collaboration and productivity: Tools like Microsoft Teams, SharePoint and OneDrive support real-time teamwork, even in distributed environments, improving decision-making and reducing response times.
• Advanced security and compliance: Features such as threat protection, data encryption and identity management help X-ELIO meet the highest standards of security and trust.
• Scalability and sustainability: Microsoft 365's flexible infrastructure supports X-ELIO's growth, aligning with its sustainability goals, backed by Microsoft's commitment to be carbon-negative  by 2030.

Some indicators used to measure NTT DATA's progress and commitment to X-ELIO and its employees include:

• 6TB of information cleaned on Google Drive 
• 180 online and offline issues resolved during the process
• 4/5 user satisfaction with the support received during the migration
• 88.5% knowledge level achieved on Microsoft 365 tools by employees