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Featured services
Think beyond the robots
The successful integration of AI and IoT in manufacturing will depend on effective change management, upskilling and rethinking business models.
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Services
Leverage our capabilities to accelerate your business transformation.
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Network Services
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Private 5G
Our turnkey private 5G network enables custom-built solutions that are designed around unique use cases and strategies, and deployed, run and optimized through a full network-as-a-service model.
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Managed Campus Networks
Our Managed Campus Networks services transform campus networks, corporate area networks and interconnected local area networks, and connect smart places and industries.
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Cloud and IT Infrastructure
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Cloud Architecture and Modernization
Discover how to achieve your business goals through cloud modernization practices, that deliver improved agility, reusability and scalability.
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Cloud Optimization
Discover how to maximize operational excellence, business continuity and financial sustainability through our cloud-advanced optimization services.
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Consulting
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Data and Artificial intelligence
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Technology Solutions
Client stories
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Digital Collaboration and CX
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Sustainability Services
Master your GenAI destiny
We’ll help you navigate the complexities and opportunities of GenAI.
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Insights
Recent Insights
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The Future of Networking in 2025 and Beyond
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Using the cloud to cut costs needs the right approach
When organizations focus on transformation, a move to the cloud can deliver cost savings – but they often need expert advice to help them along their journey
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Make zero trust security work for your organization
Make zero trust security work for your organization across hybrid work environments.
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Master your GenAI destiny
We’ll help you navigate the complexities and opportunities of GenAI.
Explore GenAI -
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Master your GenAI destiny
We’ll help you navigate the complexities and opportunities of GenAI.
Explore GenAI -
Discover how we accelerate your business transformation
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About us
CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
-
Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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Everest Group PEAK Matrix® Assessment
NTT DATA is a Leader and Star Performer in the Everest Group Sustainability Enablement Technology Services PEAK Matrix® Assessment 2024.
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- Careers
How Infobip transformed its network, making it more flexible and reliable
Infobip’s natively built technology has the capacity to reach over seven billion mobile devices, people and things worldwide through a robust network of more than 600 direct carrier connections. As a global leader in omnichannel communication, Infobip needed a reliable technology services partner that offered the necessary agility and scalability to continue delivering superior customer experiences as they grew.
They also needed the ability to collaborate with multiple carriers and monitor their network 24/7, without complexities. By leveraging our partnerships with leading telecom service providers, they were able to create a flexible and reliable interconnected pan-India network, ultimately leading to improved uptime, seamless scalability, and integrated monitoring.
Client profile:
A global cloud communications platform provider with over a decade of industry experience, Infobip runs an extensive network of more than 65 offices across six continents. Infobip enables businesses to build connected experiences across all stages of the customer journey at scale, with easy and contextualized interactions over preferred channels.
Their omnichannel engagement, identity, user authentication security and contact center solutions help clients and partners overcome the complexities of consumer communications, grow their business and increase loyalty.
Vision
Accelerating growth through optimized and highly available networks and colocation services
Infobip collaborated with us, leveraging our comprehensive portfolio of enterprise services, partnerships with leading Indian network services providers and robust IT infrastructure. By working closely with us, they were able to address the challenges of network optimization by creating pan-India network interconnects.
‘NTT fulfills our objective of a quality neutral colocation provider, which gives us the confidence to expand our services in the India region. We also benefit from increased transparency and ease of operations,’ says Kreso Hotko-Cernic, Infrastructure Project Engineer, Infobip.
Leveraging our colocation services, Infobip was able to secure savings in terms of setup and management costs. Our connected racks helped to interconnect their hardware more easily and efficiently, while enabling them to scale in an agile manner. Additionally, consolidating SLAs by integrating services from multiple providers at the back end proved instrumental in optimizing networks both from quality and commercial standpoints.
‘With NTT, we get to benefit from the choice and reliability of having multiple carriers without the complexity associated with dealing with multiple carriers.’
Transformation
Accelerating growth through optimized and highly available networks and colocation services
Infobip collaborated with us, leveraging our comprehensive portfolio of enterprise services, partnerships with leading Indian network services providers and robust IT infrastructure. By working closely with us, they were able to address the challenges of network optimization by creating pan-India network interconnects.
‘NTT fulfills our objective of a quality neutral colocation provider, which gives us the confidence to expand our services in the India region. We also benefit from increased transparency and ease of operations,’ says Kreso Hotko-Cernic, Infrastructure Project Engineer, Infobip.
Leveraging our colocation services, Infobip was able to secure savings in terms of setup and management costs. Our connected racks helped to interconnect their hardware more easily and efficiently, while enabling them to scale in an agile manner. Additionally, consolidating SLAs by integrating services from multiple providers at the back end proved instrumental in optimizing networks both from quality and commercial standpoints.
‘NTT fulfills our objective of a quality neutral colocation provider, which gives us the confidence to expand our services in the India region. We also benefit from increased transparency and ease of operations.’
Results
Assured high network performance while meeting expansion targets
Today, Infobip has the option to choose any carrier to connect their branches across India, along with access to last-mile connectivity from any carrier or a combination of carriers. Infobip benefits from the stability and reliability of a highly optimized, carrier-neutral network, which offers:
The assurance of high network availability
- 24/7 monitoring of the entire network’s quality and performance from a single window
- Robust connectivity across the length and breadth of the country
- Ability to expand the network without space or power limitations
- Assured 99.59% availability for power, cooling and security