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Featured services
Harness innovation to deliver value
Ensure short-term stability as you design a roadmap for new use cases in your industry with emerging technologies.
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Services
Leverage our capabilities to accelerate your business transformation.
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Services
Network as a Service
Popular Products
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Private 5G
Our turnkey private 5G network enables custom-built solutions that are designed around unique use cases and strategies, and deployed, run and optimized through a full network-as-a-service model.
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Managed Campus Networks
Our Managed Campus Networks services transform campus networks, corporate area networks and interconnected local area networks, and connect smart places and industries.
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Services
Cloud Services
Popular Products
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Cloud Migration and Transformation Services
Access the people, processes and technologies you need to deliver cloud migration projects that improve your return on investments.
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Site Reliability Engineering Services
Get the most from your cloud investments when you harness our Site Reliability Engineering Services to support app development and lifecycle management.
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Services
Edge as a Service
Client stories
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Penske Entertainment and the NTT INDYCAR SERIES
Together with Penske Entertainment, we’re delivering digital innovations for their businesses – including INDYCAR, the sanctioning body of the NTT INDYCAR SERIES – and venues such as the iconic Indianapolis Motor Speedway, home to the Indianapolis 500.
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Using private wireless networks to power IoT environments with Schneider Electric
Our combined capabilities enable a secure, end-to-end digital on-premises platform that supports different industries with the benefits of private 5G.
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Services
Technology Solutions
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Services
Global Data Centers
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Services
Digital Collaboration and CX
IDC MarketScape: Worldwide Datacenter Services 2023 Vendor Assessment
We provide a new kind of intelligent infrastructure to deliver better outcomes through technology.
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Insights
Recent Insights
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The Future of Networking in 2025 and Beyond
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Using the cloud to cut costs needs the right approach
When organizations focus on transformation, a move to the cloud can deliver cost savings – but they often need expert advice to help them along their journey
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Make zero trust security work for your organization
Make zero trust security work for your organization across hybrid work environments.
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Copilot for Microsoft 365
Everyone can work smarter with a powerful AI tool for everyday work.
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Global Employee Experience Trends Report
Excel in EX with research based on interviews with over 1,400 decision-makers across the globe.
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Discover how we accelerate your business transformation
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About us
CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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NTT DATA and HEINEKEN
HEINEKEN revolutionizes employee experience and collaboration with a hybrid workplace model.
Read the HEINEKEN story -
- Careers
Microsoft Teams revolutionizes communication for Paradigm
Together with Paradigm we accelerated the pace of collaboration. While their headquarters office is an impressive, ultra-modern workspace that encourages employees to interact and collaborate, in 2018 Paradigm’s communications technology did not reflect their modern business approach. While video conferencing solutions were available to employees, few took advantage of them. Paradigm already had Microsoft Office 365 E3 licenses and wanted to leverage that investment for this digital transformation project. Microsoft Teams, delivered by NTT, was the right solution for Paradigm.
Paradigm needed to drive their business forward
When asked about the legacy phone system Paradigm was using, their Head of IT Evan Touchett said: ‘It worked technically but wasn’t great. We knew we needed something that was more flexible that would work wherever the employee was.’
While video conferencing solutions were available to employees, few took advantage of them. Paradigm was hesitant to tie up valuable IT resources trying to manage an on-premises phone system, as doing so is quite intricate. ‘Between the complexity of managing the connection to the phone providers, the systems that connect to the phones and even the networking requirements, we decided it wasn’t a good idea for us to have that knowledge in-house. We looked for cloud communications experts to come in and help us drive our business forward.’
Which services?
Consulting Services, Technology Infrastructure Services, Microsoft Teams implementation, Adoption and change management
Which technologies?
Microsoft Teams
Which partners?
Microsoft
‘We found a way to leverage the technology and tools we have in place to be a better organization. Microsoft Teams, delivered by NTT, was the right solution for us.’, Head of IT, Paradigm
Paradigm utilized Microsoft Teams as their central phone system
Paradigm already had Microsoft Office 365 E3 licenses and wanted to leverage that investment for this digital transformation project. After a recommendation from their Microsoft Account Executive, Touchett began discussions with us to enable Microsoft Teams as Paradigm’s enterprise phone system.
Even during the Microsoft Teams implementation, Paradigm was impressed by our professional services team. ‘I was really happy with this experience. The implementation team went out of their way to make sure we understood what they were doing and what was expected of us. Their people were amazing,’ Touchett said.
Microsoft Teams transformed how Paradigm’s employees meet and collaborate
Once the implementation was complete, the positive impact on the organization was evident. Paradigm’s Head of Marketing, Ryan Mayrand said, ‘The project transformed the way we meet and collaborate. Where we used to use disparate systems and technologies, collaboration is now centralized in Microsoft Teams.’ Specifically, his team appreciates how the platform’s video conferencing and screen sharing capabilities help improve engagement with remote employees and contractors.
Over in the human resources team, Lissa Instefjord, said, ‘Microsoft Teams has been a game changer. We instantly share files without sending over email. We work on them together in real time, which is infinitely helpful, especially when we are trying to train on new projects. Microsoft Teams also gives us a collaborative space where we can share ideas, then refer back to them.’
In addition to the collaboration benefits the company has realized with Microsoft Teams, Paradigm has been impressed with the lower overall cost of using Teams as a phone system. ‘The real savings for us came from simplifying everything,’ Touchett said, when discussing the ease of setting up a new user and the benefit of consolidating to one telephony provider and bill.
Overall, we delivered the flexibility, efficiency and cost benefits of moving its enterprise communications to the cloud, and they couldn’t be happier, according to Touchett. ‘We have found a way to leverage the technology and tools we have in place to be a better organization. Microsoft Teams, delivered by NTT, was the right solution for us.’