18 December 2018

NTT Group positioned as a challenger in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide

Tokyo, Japan – Three companies of the NTT Group (Arkadin, Dimension Data and NTT Communications) today announced that NTT Group has been positioned by Gartner, Inc. in the Challengers quadrant of the Magic Quadrant for Unified Communications as a Service, Worldwide.1 NTT Group has been recognised for its completeness of vision and ability to execute.

In the past 12 months, NTT Group has made great strides in combining the best offerings from all three companies. Together, they provide a strong unified service that is making waves in the UCaaS space. In its report, Gartner, addresses the fundamental shift from premises-based Unified Communications (UC) to cloud UCaaS. It states that “by 2021, 90% of IT leaders will not purchase new premises-based UC infrastructure — up from 50% today — because future cloud UC offerings will be far ahead in terms of features, functions, portals, analytics and dashboards.” 2

Commenting on the news, Arkadin CEO, Didier Jaubert, said: “We’re thrilled NTT Group is recognized by Gartner as a Challenger in this Magic Quadrant. In our view, the industry is evolving at an exponential rate as more businesses look to cloud-based UC solutions to improve interactions across their workforce. Being a part of NTT Group enables Arkadin to provide a full stack and full lifecycle service to our customers, whilst also continuing to invest in the technology that will empower businesses to take digital transformation to the next level.”

Nemo Verbist, Group Executive GTM for Digital Workplace, Dimension Data said: “We feel privileged to be part of NTT Group, where, as a collective, we can provide a full stack, full lifecycle service to our customers. We consider our positioning in the Magic Quadrant for Unified Communications as a Service, Worldwide by Gartner to be a testament to our mission to enable customers to unlock the power of information to improve business performance. We believe this is an important step in the right direction while we continue to innovate and execute on our product roadmap to achieving Modern Collaboration. We feel that it is encouraging to see Gartner recognising our efforts in this area which will, in turn, drive us to invest in technology that will help to bring our digital transformation capabilities to the next level.”

Junichi Kudo, Senior Vice President of NTT Communications, said “We believe Unified Communications and Collaboration (UC&C) plays a vital role in digital transformation initiatives for enterprises. Our ambition is to offer innovative UC&C solutions that will address complex social issues by orchestrating unique expertise and assets spanning NTT Group companies. We are very pleased to be recognized by Gartner and feel that it provides validation that we are demonstrating strong progress in our ability to envision and deliver UC&C solutions in this ever-evolving market." To download a complimentary copy of the full report, visit here.

1 Gartner “Magic Quadrant for Unified Communications as a Service, Worldwide” by Daniel O’Connell, Megan Fernandez, Rafael Benitez, Bjarne Munch, Christopher Trueman, Mihai Nguyen, October 10, 2018.

2 Gartner “Magic Quadrant for Unified Communications as a Service, Worldwide” by Daniel O’Connell, Megan Fernandez, Rafael Benitez, Bjarne Munch, Christopher Trueman, Mihai Nguyen, October 10, 2018.

Required Disclaimer:

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


About Arkadin

Arkadin enables clients to succeed in a digitally connected workplace with market leading cloud communications services. Over 50,000 businesses spanning the largest global enterprises to small companies have enjoyable collaboration and communication experiences from our audio/web/video conferencing and Unified Communications services. As an NTT Communications company, we provide a cutting-edge infrastructure for premium service quality and unrivalled customer support that is administered locally through 56 operations centers in 34 countries.

www.arkadin.com | Twitter | LinkedIn

About Dimension Data

Dimension Data's security business supports organizations in creating an adaptable and predictive security posture across their network, data assets, cloud, applications, and the digital workplace. With our end-to-end portfolio of security capabilities including consulting, a suite of technical, support and managed security services, we help our clients through the full security lifecycle. Founded in 1983, Dimension Data is a USD 8 billion global leader in designing, optimizing, and managing today's evolving technology environments. This enables its clients to leverage data in a digital age, turn it into information, and extract insights.

Dimension Data is a proud member of the NTT Group. Visit us at www.dimensiondata.com | Twitter@DimensionData | Facebook@DimensionData | LinkedIn@DimensionData

About NTT Communications

NTT Communications solves the world’s technology challenges by helping enterprises overcome complexity and risk in their ICT environments with managed IT infrastructure solutions. These solutions are backed by our worldwide infrastructure, including industry leading, global tier-1 public and private networks reaching over 190 countries/regions, and more than 400,000m2 of the world’s most advanced data center facilities. Our global professional services teams provide consultation and architecture for the resiliency and security required for your business success, and our scale and global capabilities are unsurpassed. Combined with NTT Data, NTT Security, NTT DOCOMO and Dimension Data, we are NTT Group.

www.ntt.com | Twitter@NTT Com | Facebook@NTT Com | LinkedIn@NTT Com