Overview

Find your voice in the cloud

Our EX Voice Services put enterprises of all sizes on the right path to modern communications. We deliver cloud-native communications services that cover all your enterprise voice and customer experience voice requirements. We take on the complexity of voice, allowing you to focus on your core business priorities.

How we can help
Key outcomes

Key outcomes

Universal and interoperable

Our Cloud Voice Services remain the same, regardless of the communications systems used.

Simplified management

Scalable services to support your growth. Reduce the complexity of managing multiple carriers by consolidating contracts, billing, infrastructure and support.

Global

Calling plans are available in 40 countries with data centers in the Americas, Asia and Europe.

 

Cost-effective

With competitive pricing and low entry costs in all covered geographies, we offer four calling plans to suit your calling needs.

Quality and availability

Our ultra-fast, resilient, wholly owned network backbone is ranked as a Top 5 Global IP Backbone.
Success stories
See the connection – NTT and Informa

Informa switches 10,000 phone numbers to a single cloud-calling solution

NTT helped Informa to consolidate multiple telephony systems with Microsoft Teams and create a global cloud-calling system.
See the connection: NTT and Jensen Hughes

Using Microsoft Teams and Cloud Voice led to 50% cost savings

Discover how engineering and consulting firm Jensen Hughes expanded their footprint, improved their offering and saved 50% on their communication costs.

See the connection – NTT and Paradigm

Adding calls to Microsoft Teams to replace legacy phone systems

As a global building industry technology provider, Paradigm needed help to leverage their existing Teams licence, simplify their telephony and enable significant cost savings.

See the connection: NTT and Florida Crystals

Enabling effortless collaboration with Microsoft Teams

US-based Florida Crystals sought an experienced technology partner to help them improve employee collaboration and connect disparate communication tools. We enabled the transformation to a complete unified communications solution. 
Partners

Partners

Cisco DNA
Microsoft

Why NTT

800+

Clients managed with over 100,000 seats

800+

Clients managed with over 100,000 seats

10+ years

Delivering contact center-as-a-service (CCaaS)

10+ years

Delivering contact center-as-a-service (CCaaS)

7 billion

Customer engagements enabled each year

7 billion

Customer engagements enabled each year

24 years

Delivering expert insights with our Global CX Benchmarking Report

24 years

Delivering expert insights with our Global CX Benchmarking Report
Insights
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