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Featured services
Think beyond the robots
The successful integration of AI and IoT in manufacturing will depend on effective change management, upskilling and rethinking business models.
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Services
Leverage our capabilities to accelerate your business transformation.
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Services
Network Services
Popular Products
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Private 5G
Our turnkey private 5G network enables custom-built solutions that are designed around unique use cases and strategies, and deployed, run and optimized through a full network-as-a-service model.
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Managed Campus Networks
Our Managed Campus Networks services transform campus networks, corporate area networks and interconnected local area networks, and connect smart places and industries.
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Services
Cloud and IT Infrastructure
Popular Products
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Cloud Architecture and Modernization
Discover how to achieve your business goals through cloud modernization practices, that deliver improved agility, reusability and scalability.
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Cloud Optimization
Discover how to maximize operational excellence, business continuity and financial sustainability through our cloud-advanced optimization services.
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Services
Consulting
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Services
Data and Artificial intelligence
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Services
Technology Solutions
Client stories
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Services
Data Center Services
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Services
Digital Collaboration and CX
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Services
Application Services
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Services
Sustainability Services
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Services
Digital Workplace
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Services
Business Process Solutions
Master your GenAI destiny
We’ll help you navigate the complexities and opportunities of GenAI.
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Insights
Recent Insights
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The Future of Networking in 2025 and Beyond
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Using the cloud to cut costs needs the right approach
When organizations focus on transformation, a move to the cloud can deliver cost savings – but they often need expert advice to help them along their journey
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Make zero trust security work for your organization
Make zero trust security work for your organization across hybrid work environments.
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Master your GenAI destiny
We’ll help you navigate the complexities and opportunities of GenAI.
Explore GenAI -
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Master your GenAI destiny
We’ll help you navigate the complexities and opportunities of GenAI.
Explore GenAI -
Discover how we accelerate your business transformation
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About us
CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
-
Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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Everest Group PEAK Matrix® Assessment
NTT DATA is a Leader and Star Performer in the Everest Group Sustainability Enablement Technology Services PEAK Matrix® Assessment 2024.
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- Careers
Accelerate your modern customer and employee experience ecosystem
New technologies and the rise of AI have created new opportunities in customer experience (CX). This, along with the recognition of the positive impact optimized employee experience can have on CX, has motivated many businesses to transform their contact center operations to a hybrid working model.
Harness the capabilities of AI- and cloud-enabled EX and CX when your partner with us to migrate to the cloud and optimize your infrastructure and technologies. We’ll work with you to design and manage a connected customer experience ecosystem that delivers value to your customers, employees and enterprise.
We’ll help guide you through the new world of intelligent CX and EX
We provide an end-to-end solution using leading technologies and services that enable collaboration and optimize experiences for your customers and employees.
Customer experience
We help businesses create meaningful customer experiences by putting people at the center of the process. We do this by using automation to create optimized customer journeys and choice, and by providing personalized and intuitive experiences across a multitude of channels.
- Advisory services: deliver greater value and better experiences in complex environments
- Cloud-native services: communication services to meet all CX requirements
- Managed services: simplify daily operations and enhance business and technology capabilities
- Cloud-based contact center solutions: future-proof and accelerate the transformation of your customer engagement experiences
Employee experience
Empower your people with hybrid-work friendly solutions. We can help you connect employees wherever they are, whenever they work, so that collaboration and communication become pillars of your distributed workforce, enabling effective teamwork through smooth workflows.
Remove technology silos and simplify multivendor integration on leading collaboration platforms through our flexible hybrid workplace solutions. We deliver bespoke design, deployment and architecture services that streamline your digital transformation and enable meaningful employee engagement.
Our hybrid workplace solutions include:- Frictionless experiences with hybrid workstyles
- Secure-by-design solutions so your people can work from anywhere
- Migration of cloud collaboration capabilities
- Application and network modernization
Intelligent meeting spaces
To deliver inclusive, reliable meeting experiences, intelligent solutions need to enable full participation wherever your people work, and ensure that everyone feels seen and heard.
Microsoft’s Teams Rooms bridge the gap between in-person and remote attendees. Experience purpose-built calling and meeting room solutions that deliver a native experience with HD audio and video, on Teams-certified hardware from Microsoft and OEM partners.