EX and CX solutions

We provide an end-to-end solution using leading technologies and services that enable collaboration and optimize experiences for your customers and employees.

Customer experience
We help businesses create meaningful customer experiences by putting people at the center of the process. We do this by using automation to create optimized customer journeys and choice, and by providing personalized and intuitive experiences across a multitude of channels.

• Advisory services: deliver greater value and better experiences in complex environments
• Cloud-native services: communication services to meet all CX requirements
• Managed services: simplify daily operations and enhance business and technology capabilities
• Cloud-based contact center solutions: future-proof and accelerate the transformation of your customer engagement experiences

Employee experience
Empower your people with hybrid-work friendly solutions. We can help you connect employees wherever they are, whenever they work, so that collaboration and communication become pillars of your distributed workforce, enabling effective teamwork through smooth workflows.

Remove technology silos and simplify multivendor integration on leading collaboration platforms through our flexible hybrid workplace solutions. We deliver bespoke design, deployment and architecture services that streamline your digital transformation and enable meaningful employee engagement.

• Frictionless experiences with hybrid workstyles
• Secure-by-design solutions so your people can work from anywhere
• Migration of cloud collaboration capabilities
• Application and network modernization

Intelligent meeting spaces
To deliver inclusive, reliable meeting experiences, intelligent solutions need to enable full participation wherever your people work, and ensure that everyone feels seen and heard.

Microsoft’s Teams Rooms bridge the gap between in-person and remote attendees. Experience purpose-built calling and meeting room solutions that deliver a native experience with HD audio and video, on Teams-certified hardware from Microsoft and OEM partners.