Salesforce Agentforce World Tour | Johannesburg

Wednesday, 4 June 2025
8:00am-17:30pm
Kyalami Conference Center, Midrand, Gauteng

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NTT DATA is proud to be a Gold Sponsor in 2025. Whether you are currently using Salesforce or considering it, this event is a fantastic opportunity to gain valuable insights and explore the latest advancements in AI, Data and Customer Relationship Management (CRM).
Don’t miss our own Priyen Pillay's session on "Insights and Automation for Exceptional CX – AI that Has Customers at ‘Hello’.He will showcase how NTT DATA integrates advanced Agentforce AI capabilities into Salesforce and AWS to deliver exceptional customer experiences (CX). Priyen will also demonstrate our cutting-edge Contact Center AI agent powered by Salesforce Service Cloud Voice, revealing how it can run and manage your contact center just like a human today.

Highlights of the event:

  • Insights and Automation for Exceptional CX: Learn how AI can enhance customer interactions from the very first 'hello'.
  • Transformative AI in CRM with the Power of Data: Discover the integration of advanced AI capabilities into Salesforce and AWS.
  • Cutting-Edge Contact Center AI: See a live demonstration of our AI agent managing contact centers.
  • Global Trends in Agentic AI: Gain insights into the latest trends and innovations in the field.