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Think beyond the robots
The successful integration of AI and IoT in manufacturing will depend on effective change management, upskilling and rethinking business models.
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Master your GenAI destiny
We’ll help you navigate the complexities and opportunities of GenAI.
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Insights
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The Future of Networking in 2025 and Beyond
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Using the cloud to cut costs needs the right approach
When organizations focus on transformation, a move to the cloud can deliver cost savings – but they often need expert advice to help them along their journey
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Make zero trust security work for your organization
Make zero trust security work for your organization across hybrid work environments.
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Master your GenAI destiny
We’ll help you navigate the complexities and opportunities of GenAI.
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Master your GenAI destiny
We’ll help you navigate the complexities and opportunities of GenAI.
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About us
CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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Sponsorships
CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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Everest Group PEAK Matrix® Assessment
NTT DATA is a Leader and Star Performer in the Everest Group Sustainability Enablement Technology Services PEAK Matrix® Assessment 2024.
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- Careers
Innovations in artificial intelligence (AI) are driving radical change while the internet of things (IoT) is providing new opportunities to challenge traditional business processes.
AI is one of the most transformational technology innovations of our time with the ability to generate huge revenue gains across every industry. However, we must recognize that with 2.6 billion people living offline , not everyone is able to tap into the benefits of AI and this could result in a deepening digital and economic divide. AI is therefore at a key juncture; it stands with the ability to either exacerbate global technology inequalities or become a transformative force for shared prosperity. We are already seeing countries being left behind as they struggle to solve complex challenges, from cross-border data flows to ethical AI governance and talent shortages. Less developed economies are at risk of becoming consumers at best—even more marginalized at worst—rather than active participants in the AI economy, further perpetuating economic dependencies. This is a cycle that we need to address.
As a first step we participated in helping the Forum to create a blueprint that sets out how to achieve growth through inclusive AI. It details the benefits of AI for shared economic and societal gains. Our aim was to help create a practical framework for governments, businesses and non-profit organizations of all sizes wanting to build new, intelligent economies in a safe and responsible way. The approach spans three levels: AI data center infrastructure, new AI economies, and governance and policies aligned specifically to economies of intelligence. The blueprint shows how public and private sector decision makers can come together, with the information needed, to design and deliver safe and responsible AI growth strategies. With the right tools and strategy, we believe countries and companies around the world can grow their economies through inclusive and responsible AI.
Building a sustainable AI infrastructure
A successful AI economy relies on an integrated strategy and the right operating infrastructure, alongside an understanding of the challenges raised by GenAI’s ultra-high energy consumption. Building the appropriate models, while addressing key challenges, requires investment in infrastructure and collaboration with partners.
- Access to high-speed networks, key for AI connectivity, often requires collaboration between governments, telecom providers and tech firms.
- Protecting AI from the threat of disruption demands resilient, scalable and secure networking. Cybersecurity firms, infrastructure providers and governments must come together to build strong and robust AI systems. Trade corridors can be effective at providing resilient, AI-led supply chains and improving the connectivity between resource-rich regions and manufacturing hubs.
- AI is a highly energy-intensive technology, so working with energy providers and technology innovators is important for addressing its environmental impact. Implementing AI-driven grid optimization is one option, while the use of green energy run data centers with purchase power agreements, provides another.
- The high costs of AI infrastructure may prevent more wide-scale AI adoption. This could be overcome by working with private-sector cloud providers and investing in national cloud infrastructures to enable sovereign AI.
- Inclusion is important for ensuring equal access to AI-ready devices where private sector funding and community skills training can play an important role.
- In areas where network performance is poor, an alternative method of connectivity is required, such as low-earth orbit satellite services, as introduced by NTT DATA in June 2024, to overcome access issues including fiber cable breaks, power disruptions and off-grid locations.
Developing guardrails for ethics, safety and security
Capitalizing on the opportunities posed by AI must be carefully balanced against the importance of establishing robust ethical, regulatory and safety frameworks for the protection of individual privacy.
As AI deployment accelerates, governance becomes ever more important and is best served through a coordinated and integrated approach at local, regional and global levels. This requires stakeholders to come together and work in accordance with the five key guardrails that will determine the success of AI’s global adoption.
- Ethics are essential for the global adoption of AI and form the basis of societal trust.
- Regulation plays a key role in supporting a safe, fair and respectful society by balancing the demands of AI with the needs of maintaining data protection and personal privacy, and democratizing access.
- Safeguarding the world from the unintended consequences of AI requires appropriate policies and procedures around safety and security.
- The responsible use of AI must continue to highlight ethical, transparent and socially beneficial uses that extend to governmental regulations.
- Protecting intellectual property to fuel AI innovation must be balanced against the need for open access and the complexity of data ownership across international boundaries.
The Forum blueprint identifies critical decision points for all stakeholders and provides a pathway for building new intelligent economies. By advancing these missions within each layer simultaneously, we can work together to ensure AI becomes a true driver of inclusive growth and societal progress, creating a future where no region or community is left behind.