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Featured services
Think beyond the robots
The successful integration of AI and IoT in manufacturing will depend on effective change management, upskilling and rethinking business models.
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Services
Leverage our capabilities to accelerate your business transformation.
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Services
Network Services
Popular Products
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Private 5G
Our turnkey private 5G network enables custom-built solutions that are designed around unique use cases and strategies, and deployed, run and optimized through a full network-as-a-service model.
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Managed Campus Networks
Our Managed Campus Networks services transform campus networks, corporate area networks and interconnected local area networks, and connect smart places and industries.
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Services
Cloud and IT Infrastructure
Popular Products
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Cloud Architecture and Modernization
Discover how to achieve your business goals through cloud modernization practices, that deliver improved agility, reusability and scalability.
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Cloud Optimization
Discover how to maximize operational excellence, business continuity and financial sustainability through our cloud-advanced optimization services.
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Services
Consulting
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Client stories
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Penske Entertainment and the NTT INDYCAR SERIES
Together with Penske Entertainment, we’re delivering digital innovations for their businesses – including INDYCAR, the sanctioning body of the NTT INDYCAR SERIES – and venues such as the iconic Indianapolis Motor Speedway, home to the Indianapolis 500.
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Using private wireless networks to power IoT environments with Schneider Electric
Our combined capabilities enable a secure, end-to-end digital on-premises platform that supports different industries with the benefits of private 5G.
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Services
Data and Artificial intelligence
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Technology Solutions
Client stories
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Global Data Centers
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Digital Collaboration and CX
Master your GenAI destiny
We’ll help you navigate the complexities and opportunities of GenAI.
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Insights
Recent Insights
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The Future of Networking in 2025 and Beyond
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Using the cloud to cut costs needs the right approach
When organizations focus on transformation, a move to the cloud can deliver cost savings – but they often need expert advice to help them along their journey
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Make zero trust security work for your organization
Make zero trust security work for your organization across hybrid work environments.
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Master your GenAI destiny
We’ll help you navigate the complexities and opportunities of GenAI.
Explore GenAI -
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Master your GenAI destiny
We’ll help you navigate the complexities and opportunities of GenAI.
Explore GenAI -
Discover how we accelerate your business transformation
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About us
CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
-
Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
-
Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
-
Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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Everest Group PEAK Matrix® Assessment
NTT DATA is a Leader and Star Performer in the Everest Group Sustainability Enablement Technology Services PEAK Matrix® Assessment 2024.
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- Careers
Business need
- Support the customer experience their main business partner expects
- Ability to add new stores quickly and easily
- Support each customer’s many Apple products
Solution
- Network consulting
- Cisco Meraki network, including:
- MX-series gateways
- MS-series switches
- MR-series WLAN Access Points
- Meraki dashboard
Outcomes
- Set up new networks in three to four hours
- A smooth customer experience where the network just works
- Can expand network as needed in stores, warehouses and headquarters
Business need
Building the connections that boost customer experience
To meet their own high standards, as well those of their main business partner, iSpot Poland strives to offer an exceptional customer experience. As an Apple Premium Partner, they need a network that can connect everything from their headquarters and warehouses to their physical stores and user devices.
The network should have the necessary speed, adaptability and bandwidth to be invisible to employees and customers – in short, it should just work.
iSpot customers rarely have only one Apple device, and the number of devices per user is increasing all the time. This means iSpot’s in-store Wi-Fi must be able to accommodate a growing number of devices and be flexible enough to handle peak retail times when customers stream into iSpots all over the country at the same time.
With a small in-house IT team, iSpot saw the benefit of choosing a global partner to provide a network-as-a-service solution that could quickly be rolled out to new stores, expand as warehouses grew, and cost no more than their current solution. They also wanted to be able to implement offline backups and improve their security posture.
The network upgrade was part of their larger IT transformation goals.
"We have a relationship that goes deeper than the usual business-to-business relationship. NTT DATA understands the technology and our business needs. But at the end of the day, they also add a human touch to the relationship."
Solution
A secure and flexible foundation
Network flexibility and speed were essential for iSpot. The network connects their headquarters, their warehouses and all iSpot stores. Each store has a separate network and offers Wi-Fi to customers. There is also a separate network for production.
With our software-driven solution, the entire access layer of the network runs on Cisco Meraki, which enables us to monitor and manage the entire network through a single platform.
The administrator can easily modify network parameters in any area to meet the requirements of different users in the office environment, the warehouse and stocking environment, and the stores. While the network usage of the office and warehouses is relatively stable, for stores it varies throughout the day and the year - this solution allows real-time monitoring, providing clear and valuable insights for the IT team.
All the devices and traffic policies are configured from a cloud dashboard. This makes the work of network administrators more efficient, allowing them to easily configure and monitor all devices from a single platform. Implementing a change that will be reflected in multiple sites no longer requires them to connect to many devices separately, while advanced built-in troubleshooting tools improve efficiency of investigating and correcting any issues.
The solution can prioritize network traffic, ensuring that iSpot’s networks have enough bandwidth at all times, whether it’s for demonstrations, connecting to the cloud to access client data or simply dealing with an influx of user devices connecting to the Wi-Fi.
The solution also enables us to automate updates and changes to network devices based on demand. This ensures that the network is standardized, which improves security. Each store has a UTM device, providing reliable and safe connections with other locations and securing the traffic to the Internet. In future, iSpot plans to add further security features to the access layer of their network.
"To meet our customers’ high service expectations, we have to focus on enhancing the network speeds. We also have to provide services like software updates, data recovery and data migration to enhance the overall customer experience and meet the stringent requirements of our main business partner."
Outcomes
Connecting everything from headquarters to user devices
The Cisco Meraki solution has boosted the speed of the network, creating a great customer and employee experience where the network works so well that it fades into the background. It also has the flexibility to connect iSpot’s headquarters, warehouses and stores, and accommodate customers entering the stores.
"The opening of stores in new locations takes place extremely rapidly," explains Wojciech Serwatka, Marketing Manager at iSpot. "Using the latest technology will help us to expand our store network in Poland and help us make data-driven decisions. We can implement the solution very quickly for new locations, reducing the time it takes to open new stores."
Protecting data better
"A crucial element is the sense of security we give to our customers. They feel looked after and have full confidence that their data is secure," says store manager Olga Jakubiak.
Different virtual networks for different users – like employees and customers – gives users access to only the data they need. This system also limits the opportunity for unauthorized access and cyberattacks.
Creating a network that’s easy to manage
The new solution enables iSpot to update their entire network through a single platform and add stores without having to manually configure the network.
A network that’s geared for growth
Adding a new network to support a new store can be done in three to four hours. It’s easy to extend the network since they don’t have to buy additional assets each time the network scales up.