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The Future of Networking in 2025 and Beyond
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Using the cloud to cut costs needs the right approach
When organizations focus on transformation, a move to the cloud can deliver cost savings – but they often need expert advice to help them along their journey
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About us
CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
-
Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
-
Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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- Careers
Contents
Capitec’s contact center takes to the cloud with Amazon Connect for a better customer experience
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Overview
How can we help you
Business need
Business need
"With the support of NTT DATA, we migrated two of our most critical contact centers (600+ agents) in five days. The migration included a multitude of platform integrations, agent training, as well as monitoring and visibility. Our largest contact center delivered an SLA of 95% on day two."
Product Manager, Capitec
Solution
Solution
Outcomes
Outcomes
Why NTT DATA
Relationship
Existing relationship with Capitec
Expertise
Expert Amazon Connect partner
Services
AWS recommendation
Partnership
AWS Premier Tier Services Partner
Client profile
Contact us
Speak to an expert
Speak to our experts
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