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Employee experience
SAP

It’s 2am, and Sarah, the CHRO of a large technology company, is still busy on her laptop, trying to make sense of folders filled with reports and data. Her mind is racing. How can she fill the skills gap in the engineering team? Why are some of the company’s top performers jumping ship? And why can’t she get a clear view of her workforce data?

This scenario is probably all too familiar to CHROs and HR leaders who face the triple challenge of skills shortages, retention issues and data silos.

But what if there was a way to turn these sleepless nights into peaceful, productive days? Enter SAP SuccessFactors, a cloud-based HR system that is also a game changer for talent intelligence, workforce planning and skills development.

Let’s explore how SAP SuccessFactors, with some added input from experts, can help you make smarter, data-informed decisions that boost workforce performance and solve your talent problems, allowing you to get the rest you deserve!

3 serious challenges facing CHROs

Skills shortages

Finding employees with the right skills is becoming increasingly difficult in many industries. Without the right people, organizational growth is difficult. And, you risk losing your competitive edge.

SAP SuccessFactors overcomes this hurdle with its impressive range of talent-management modules. The platform’s skills ontology — a structured framework that defines and categorizes the skills and competencies you need in your organization — and personalized learning paths help you to identify gaps and provide targeted training.

Using AI-driven insights, you can then implement targeted interventions to develop and retain your top talent.

Retention

Once you have them, how do you keep them? Employee retention is another critical challenge. Shorter career tenures and a multigenerational workforce require HR leaders to keep engaging and motivating employees.

To help you avoid high turnover rates, SAP SuccessFactors offers a suite of modules designed to transform your HR practices.

These modules include tools for performance management, succession planning and employee engagement, known as Employee Central. The span is all-encompassing, from recruitment to compensation and benefits. By using preconfigured templates and implementing best practices, you can create a more engaging and supportive workplace, leading to a higher level of employee retention.

Data silos

Realizing the promise of AI depends on real-time access to shared or integrated data in your organization. Silos can hinder effective decision-making and collaboration, whether AI-based or between humans, while disconnected HR systems can leave CHROs struggling with incomplete or inaccurate data, making it impossible for them to gain a holistic view of their workforce.

SAP SuccessFactors breaks down data silos by providing preconfigured templates with built-in best practices and accelerators. Using these templates keeps your HR data reliable, integrated and cohesive.

The platform’s analytics capabilities help you gain real-time insights into workforce trends so you can make informed decisions that support business outcomes.

A system of insight, not just a system of record

With robust analytics capabilities, SAP SuccessFactors delivers reliable, real-time data in a format that gives you a clear view of workforce trends. This allows you to make well-informed decisions about your employees — decisions that affect everything from innovation to profitability.

The platform’s AI-powered features are game changers (when they are properly configured and implemented), which means you have so much more than a cloud-based SAP HR system. With SAP SuccessFactors, you have a strategic platform for talent intelligence that supports you with workforce planning and skills development.

It’s never been easier to attract, develop and retain top talent

NTT DATA in the Middle East and Africa is the go-to partner for SAP SuccessFactors implementation. We make sure the platform works for the people it serves — from ensuring global compliance to delivering personalized employee experiences.

For us, it’s not just about the technology. We offer an affordable, low-risk hybrid or pure-cloud solution, relying on our project-management and cloud experience to align the technology with your HR and broader business goals.

SAP SuccessFactors alone may not deliver all the outcomes you need. You may also run the risk of not using the platform in the most efficient way — especially when it comes to new, AI-powered features. But partnering with NTT DATA guarantees the right strategy, implementation and configuration along with ongoing optimization.

Ready for the next challenge

The good news is that even though CHROs globally face significant challenges, these are not insurmountable.

Using the power of SAP SuccessFactors, in partnership with NTT DATA, you can make informed decisions about your workforce — and sleep better knowing your organization is well-equipped to face these challenges.

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