Optimise your supply chain. Delight your customers.

Businesses in the retail industry have seen a huge shift in how customers engage with them. Hybrid shopping experiences (in-store and online) may be creating bigger baskets, but they’re also creating even bigger customer expectations.

Customers who share their online data expect more personalised experiences in return. And it’s up to retailers to decide how they want to use this data to create a loyal, profitable and sustainable customer base. 
 
NTT DATA understands this need for better customer personalisation and how important your data is to achieve this. We also understand that your supply chain plays a huge role in your success, and creating efficiencies for better visibility and control can help you with your replenishment strategy. 
 
Our full-stack, secure-by-design capabilities – which range from digital infrastructure to enterprise applications – can help you grow your ecommerce platforms, optimise your in-store operations and improve the experience for your customers. We have a track record of supporting retailers around the world, and our market-leading capabilities can help you transform your retail business into one of Australia's most sustainable supermarkets.