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Featured services
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Services
Alle Services und Produkte anzeigenNutzen Sie unsere Fähigkeiten, um die Transformation Ihres Unternehmens zu beschleunigen.
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IDC MarketScape: Anbieterbewertung für Rechenzentrumsservices weltweit 2023
Holen Sie sich den IDC MarketScape -
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Erkenntnisse
Einblicke und RessourcenErfahren Sie, wie die Technologie Unternehmen, die Industrie und die Gesellschaft prägt.
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Erkenntnisse
Ausgewählte Einblicke
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Die Zukunft des Networking
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Using the cloud to cut costs needs the right approach
When organizations focus on transformation, a move to the cloud can deliver cost savings – but they often need expert advice to help them along their journey
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So funktioniert Zero-Trust-Sicherheit für Ihr Unternehmen
Sorgen Sie dafür, dass Zero-Trust-Sicherheit für Ihr Unternehmen in hybriden Arbeitsumgebungen funktioniert.
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Erkenntnisse
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Erfahren Sie, wie wir Ihre Geschäftstransformation beschleunigen können
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Über uns
Neueste Kundenberichte
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Liantis
Im Laufe der Zeit hatte Liantis, ein etabliertes HR-Unternehmen in Belgien, Dateninseln und isolierte Lösungen als Teil seines Legacysystems aufgebaut.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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Knowledge 2026
ServiceNow Knowledge is an annual event bringing together global leaders and innovators to explore the latest trends on how to put AI to work. Hosted in Las Vegas, the event features keynotes, hands-on labs, breakout sessions and networking opportunities designed to inspire attendees at every level.
We are thrilled to be a Platinum Sponsor. Join us to explore how NTT DATA is accelerating the future of service operations.
Our speaking sessions
Human-centered digital transformation in life sciences
Details: May 5 | 4:30–5:00 PM | Wynn – Mouton 2
Alcon and NTT DATA leveraged the ServiceNow® AI platform to elevate employee experience alongside digital workflows across HR, IT and facilities — harmonizing human and digital work in a highly regulated life sciences environment. Learn how a global experience platform balanced enterprise governance with local needs, overcame change management barriers, and delivered measurable gains in adoption, productivity and cost efficiency. Gain practical lessons on stakeholder alignment and scaling transformation.
Speakers:
Monica Blandin, VP – ServiceNow Practice, NTT DATA North America
Ashish Sonone, Senior Director, Enterprise Service Management & PMO, Alcon
Hemanthraj Ganesh, Senior Director – ServiceNow Practice, NTT DATA North America
Ram Mohan, Digital Consulting Senior Manager — ServiceNow Practice, NTT DATA North America
Your AI galaxy is expanding — Are you in control?
Details: May 6 | 2:00–2:15 PM | Expo Theater 2
AI is entering every workflow, every function, every decision path. Most organizations are racing to rapidly expand their AI galaxy. Few are preparing to control it. ServiceNow® leaders must now step beyond service operations and define how AI behaves across the enterprise. You are uniquely positioned to become the guardians of AI governance, visibility and sustainable adoption. In this session, NTT DATA shares a practical framework for moving from ITSM to AI-integrated service management.
Speakers:
Christopher Gabriel, Executive – Head of Marketing & Innovation UK&I, NTT DATA Business Solutions
Studio interview: Are your employees outpacing AI strategy?
Details: Available on demand to registered attendees
AI is no longer just an IT initiative – employees are taking the lead. Across organizations, staff are using AI tools to automate tasks, generate insights and boost wellbeing. But this “Bring Your Own AI” trend is creating headaches for CIOs, from governance and security risks to integration and compliance challenges. NTT DATA reveals how businesses can empower employees, harness AI safely and build responsible governance – drawing on their own experience as a major user of ServiceNow® AI internally to manage, scale and govern AI effectively.
Speakers:
Christopher Gabriel, Executive – Head of Marketing & Innovation UK&I, NTT DATA Business Solutions
Speakers
Monica Blandin
VP – ServiceNow Practice, NTT DATA North America
Ashish Sonone
Senior Director, Enterprise Service Management & PMO, Alcon
Hemanthraj Ganesh
Senior Director – ServiceNow Practice, NTT DATA North America
Ram Mohan
Digital Consulting Senior Manager — ServiceNow Practice, NTT DATA North America
Christopher Gabriel
Executive – Head of Marketing & Innovation UK&I, NTT DATA Business Solutions
Strategic Partnership
Global experience and footprint
NTT DATA is a ServiceNow Elite Partner with over a decade of experience in delivering complex, end to end ServiceNow transformations for some of the world’s most demanding enterprises. As part of the NTT Group, one of the world’s largest IT and telecommunications organisations, NTT DATA combines deep industry expertise with global delivery scale to support clients at every stage of their digital and AI journey. With operations in over 70 countries and five global ServiceNow delivery hubs, NTT DATA provides resilient, follow the sun delivery backed by decades of experience in enterprise systems, consulting, and managed services.
Our global capability has recently been further strengthened through the acquisition of The Cloud People, complementing our transformation and advisory strengths. We are now able to design, implement operate, secure and continuously optimize ServiceNow platforms, at scale, for enterprise and regulated clients worldwide.
Certifications and recognition
Our global capability is underpinned by an industry leading depth of ServiceNow certifications and specialist expertise, further reinforced by the addition of The Cloud People’s pure play ServiceNow certification base. NTT DATA holds more than 18,500 ServiceNow certifications worldwide, spanning all core workflows including ITSM, ITOM, CSM, HRSD, SPM, and Security, alongside advanced architectural accreditations such as Certified Technical Architects and Master Architects, as well as Professional and Suite level certifications.
ServiceNow Partner Awards
NTT DATA’s ability to deliver compliant, scalable, and outcome driven ServiceNow solutions across industries and geographies has been recognized through the recent ServiceNow Partner Awards 2026:
EMEA Partner Award 2026 – Service Provider
Japan Partner Award 2026 – Service Provider Rising Star
Japan Partner Award 2026 – Consulting & Implementation Rising Star (JSOL, subsidiary of NTT DATA)
Japan Partner Award 2026 – IT (JSOL, subsidiary of NTT DATA)
Japan Partner Award 2026 – Transformation (JSOL, subsidiary of NTT DATA)
Featured insight
Discover how some global executives are outpacing others in growth, margin and innovation. AI-driven transformation is reshaping business models, redefining the workforce and fuelling growth. A small group of leaders (15%) are pulling ahead by embedding AI at the core of their strategy, with 3.6× higher likelihood of achieving 15%+ margins and significantly stronger revenue performance.
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