Bridge the gap between AI ambition and ServiceNow execution.

From ticketing tool to transformation engine: NTT DATA and ServiceNow

We partner with you to build intelligence into your IT and business services and transition from fragmented tools to an integrated ServiceNow platform. Empower your agents with real-time AI assistance that anticipates customer intent, guides agents to the next best action, and triggers back-office and front-office orchestration. With CMDB-integrated automation and intelligent workflows, you can resolve issues faster, reduce handle time and improve first-contact success — keeping your employees connected and your customers loyal.