Overview

Transform Salesforce with Agentforce

Agentforce is Salesforce's agentic AI platform for customer relationship management (CRM).

Autonomous agents for sales, service and marketing can resolve cases, take action and personalize experiences autonomously, measurably improving productivity and customer satisfaction.

NTT DATA’s full lifecycle services — including use-case design, governed pilots, integration and change management — will help you launch pilots fast and scale outcomes in weeks.

Insights
Impact

Our impact

50%

reduction in effort for IT service agents

80%

faster email marketing automation

75%

less lead-creation time

4.7k+

Salesforce consultants and expert delivery
Case studies

Case studies

Recognition

Industry recognition

Salesforce

Salesforce | 2025

Partner Innovation Award - Data Cloud & Agentforce Implementation in Automotive

Salesforce

Salesforce | 2024

Partner Innovation Award – Data Cloud Implementation

NelsonHall | 20241

Leader in Salesforce Services

Everest Group

Everest Group | 20242

Top 5 Service Provider for Salesforce

Contact us

Book a consultation

Discover how Agentforce can transform your Salesforce operations.

1About NelsonHall

NelsonHall is the leading global analyst firm dedicated to helping organizations understand the "art of the possible" in digital operations transformation. With analysts in the U.S., U.K., Continental Europe, and India, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall's research is based on rigorous, all-original research, and is widely respected for the quality, depth, and insight of its analysis.

2About Everest Group

Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at www.everestgrp.com

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