Overview

From ticketing tool to transformation engine: NTT DATA and ServiceNow

We partner with you to build intelligence into your IT and business services and transition from fragmented tools to an integrated ServiceNow platform. Empower your agents with real-time AI assistance that anticipates customer intent, guides agents to the next best action, and triggers back-office and front-office orchestration. With CMDB-integrated automation and intelligent workflows, you can resolve issues faster, reduce handle time and improve first-contact success — keeping your employees connected and your customers loyal.

Services
Our impact

Our impact

One of the largest ServiceNow users

in the world

End-to-end global service

with operations in 50+ countries

200+ AI agents

specifically for ServiceNow
Contact us

Get started, book time with one of our experts.

Unlock the full potential of your ServiceNow platform Contact us to schedule your assessment and take the first step toward a more efficient, reliable and future-ready CMDB.