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2026 Global AI Report: A Playbook for AI Leaders
Why AI strategy is your business strategy: The acceleration toward an AI-native state. Explore executive insights from AI leaders.
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2026 Global AI Report: A Playbook for AI Leaders
Why AI strategy is your business strategy: The acceleration toward an AI-native state. Explore executive insights from AI leaders.
Access the playbook -
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2026 Global AI Report: A Playbook for AI Leaders
Why AI strategy is your business strategy: The acceleration toward an AI-native state. Explore executive insights from AI leaders.
Access the playbook -
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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2026 Global AI Report: A Playbook for AI Leaders
Why AI strategy is your business strategy: The acceleration toward an AI-native state. Explore executive insights from AI leaders.
Access the playbook -
- Careers
A new era of AI leadership
In 2025, a clear theme emerged from our global AI research: “Playtime is over.” Organizations were moving away from AI experimentation to practical application, with clear business outcomes.
This year’s global research findings reveal that AI-driven transformation is reshaping business models, redefining the workforce and fueling growth. In short: Your AI strategy is your business strategy.
The 2026 Global AI Report: A Playbook for AI Leaders is the first in a series of content based on our global research*. It provides a roadmap for accelerating toward an AI-native state by embedding AI into the organization’s strategy, operations and culture.
Discover how some global executives are outpacing others in growth, margin and innovation. Complete the form to access your download.
* Research data is sourced from 2,567 C-suite and other senior leaders across 35 markets and 15 industries during September and October 2025
FAQ
A primary research survey conducted independently for NTT DATA late in 2025 that captures an array of experiences and expectations of global decision-makers. It explores the adoption and impact of AI in general, as well as GenAI and agentic AI, and provides insights into how organizations are transforming operations with these technologies. Most respondents represent large enterprises (84% have over 10,000 employees).
Key findings
AI leaders are growth and margin outliers. Nine characteristics illustrate how they operate — both in strategy and execution:
- Strategic alignment and speed:— AI leaders win by tightly aligning AI with business strategy and turning strategic focus and speed into outsized financial returns.
- Focused end-to-end approach: —Top performers focus on high-value domains that unlock disproportionate economic value and redesign workflows from end to end.
- Flywheel effect:— These front-runners create a cycle where initial investments fuel early success that drives reinvestment for further growth.
- Core reinvention:— Growth leaders rebuild core applications with embedded AI rather than limiting themselves to surface-level add-ons.
- Secure at scale:— AI leaders build scalable and secure stacks, localize or relocate AI infrastructure for private/sovereign AI and invest to eliminate infrastructure bottlenecks.
- Expert-first AI:— These front-runners use AI to amplify the impact of experienced, highly skilled employees rather than replace them.
- Change that sticks:— Top performers treat adoption as a company-wide change program and adopt constructive change management to reduce resistance.
- Governed for scale:— Leading organizations centralize AI governance, formalize enterprise-wide oversight, and empower dedicated Chief AI Officers (CAIOs) to own risk and align innovation.
- Partner-powered growth:— Best-in-class players lean on strategic external collaborators and are open to outcome-based gain-sharing models that accelerate AI value.
Key traits of AI leaders
2.5x
3.6x
78%
Benchmark your progress against your industry and region
The 2026 Global AI Report: A Playbook for AI Leaders draws on insights from 2,567 senior executives across 35 countries and 15 industries, including technology, manufacturing, banking, healthcare and more. Regional highlights and industry-specific findings help you benchmark your organization’s AI maturity and identify actionable opportunities in your market.
Access the full report below to explore the complete findings, or read the press release to learn more.