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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
-
Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
-
2026 Global AI Report: A Playbook for AI Leaders
Why AI strategy is your business strategy: The acceleration toward an AI-native state. Explore executive insights from AI leaders.
Access the playbook -
- Careers
Summary
100%
9
21
Business need
Creating a scalable, people-centric global HR model
Gestamp operated in a highly complex and decentralized environment, making effective workforce management challenging.
The company grew rapidly, acquiring more than 200 companies in just 10 years. This left Gestamp with a patchwork of local HR systems and different processes, making it difficult to get a clear overview of all their people. Limited visibility into employee performance, skills, experience and compensation were becoming a barrier to strategic talent planning.
In addition, the company operated in 17 languages and must follow the strict labor regulations in each country where they operate, adding complexity to time tracking, payroll and compliance. To move forward, Gestamp needed a single global framework to support a more agile, scalable and people-centric talent management model.
“SAP SuccessFactors Employee Central is at the heart of talent management at Gestamp. Having a single source of employee data allows us to unlock the full potential of our talent solutions and help our people thrive.”
Solution
Delivering a centralized talent platform in just nine months
As a long-standing SAP customer, Gestamp had already started modernizing their HR with modules such as SAP SuccessFactors Recruiting, Onboarding, Succession & Development and Performance & Goals. The next step was to bring everything together by integrating these modules with a single source of employee data using SAP SuccessFactors Employee Central.
Working with NTT DATA, Gestamp undertook an ambitious, nine-month implementation using a “big bang” approach, rolling the solution out across the entire organization at once. The new centralized platform provides a global view of their workforce, increases transparency and supports strategic decision-making.
“Our goal is to further enhance the employee experience by capturing and tracking motivation and skills throughout the talent journey. This will promote internal mobility and support the development of the capabilities we need to grow.”
Outcomes
A scalable and agile HR platform for future growth
Global talent visibility
Gestamp now has a clear, integrated view of its workforce. Managers can access dynamic organizational charts, identify talent based on skills and performance, and make decisions with accurate, up-to-date information.
Operational efficiency
Automating key processes — such as organizational changes, absence management and data updates — have reduced errors and sped up response times. Direct integration with the payroll system has improved accuracy and traceability.
Simplified regulatory compliance
The platform leverages advanced localization capabilities to help Gestamp comply with labor regulations in 21 countries, minimizing legal risk and easing the administrative burden on local teams.
Scalability and agility
The modernized architecture gives the company the flexibility to scale HR operations to meet the organization’s evolving needs without relying on legacy infrastructure.
Fostering a learning culture
Gestamp is rolling out new modules such as Compensation and Time Tracking, and is preparing to implement SAP SuccessFactors Learning to encourage continuous development and internal mobility.
A strategic partnership for growth
With an integrated, secure and scalable HR platform in place, Gestamp is well-positioned to attract, develop and connect talent worldwide. This transformation helps them advance the automotive industry toward a more innovative and people-centric future. The collaboration with NTT DATA was key, since their expertise in SAP implementations and strategic approach were needed for the project’s success.
Gestamp
Gestamp is a Spanish automotive engineering company founded in 1997, specializing in the design, development and manufacturing of metal components for vehicles. Its mission is to create innovative solutions that contribute to safer, lighter and more sustainable vehicles — driving efficiency and reducing environmental impact across the industry.
Gestamp operates in 21 countries and employs more than 45,000 people, partnering with the world’s leading automakers to deliver advanced technology and robust global production capabilities.
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