Overview

An automation-led approach to business processing

Achieve unparalleled efficiency, productivity and data-driven decision-making with our next-generation Business Process Services (BPS), business processing as a service (BPaaS), automation and digital operations solutions.

Our global BPS business is anchored in innovation and a client-first philosophy. You’ll benefit from our industry expertise, global delivery capability, digital transformation and an automation-first approach to accelerate business growth and progress.

Take advantage of data-driven insights, AI and machine learning. We’ll help you integrate digital technologies so you can make informed decisions and enhance customer experiences to gain a competitive edge and drive overall business growth.

Services

Our services

We provide end-to-end services using our GenAI solutions and expertise to transform, automate and digitize your business processes.

Impact

Why NTT DATA

45K+

global team members

30K

people in our contact centers

600K

established contact center seats

30+

years in third-party administration (TPA)
Client stories
Recognition

Industry recognition

NTT DATA has been recognized for its innovative use of technologies and solutions that help customers drive innovation.

Everest Group

Everest Group | 2024

Ranked #13 in BPS Top 50

Contact us

Speak to an expert

We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions.