AI for Insurance | NTT DATA

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Overview

Driving intelligent change for insurance

NTT DATA AI for Insurance is an enterprise-grade agentic platform for insurers. It combines a marketplace of prebuilt and configurable AI agents, an insurance data genome (with semantic ontologies and curated data products), event-driven agent orchestration and AI-first infrastructure, all delivered with explainability, immutable audit trails and regulatory guardrails. The platform is designed to help insurers launch products faster, automate high-volume workflows, and measurably improve underwriting, claims and distribution outcomes, combining deep insurance expertise with a software-led, forward deployed engineering approach.

NTT DATA AI for Insurance in Action

Discover how NTT DATA AI for Insurance transforms distribution, underwriting and claims workflows through cognitive orchestration. AI agents ingest and analyze unstructured documents, contextualize data, and provide intelligent insights and recommendations. Advanced, adaptive AI models enable insurers to make faster, more accurate and compliant decisions.

Impact

Our impact

Up to 10%

topline revenue growth

150%

higher underwriting productivity

2 to 5

points loss-ratio impact

Up to 30%

claims cost reduction

2x

acceleration in new product launch

Solutions

Our solutions

P&C Commercial Insurance

Business flows, apps and agents for the commercial and specialty domain, including underwriting (covering commercial property, directors and officers (D&O), marine and several other lines of business), claims management and customer service.

P&C Multinational (Global Program) Insurance

Business flows, apps and agents for the end-to-end implementation of global programs for multinationals, including global program design, multicountry underwriting, claims management and cash management.

P&C Delegated Authority Management

Prebuilt business flows for enabling delegated authority underwriting integrating with core systems in the London market.

Global Life and Retirement

Business flows, apps and agents for the life and retirement domain, including new product launch, new business, underwriting, claims and regulatory reporting.

Learn more

Case studies

Case studies

See how leading insurers are transforming their operations with NTT DATA AI for Insurance to achieve measurable improvements in productivity, accuracy and customer experience.

See the connection – NTT DATA and AI for insurance

Make smarter decisions and improve outcomes

See how NTT DATA applies agentic AI to help insurers streamline underwriting, claims and operational workflows, improve decision accuracy and reduce costs across core insurance operations.

Insurance infographic

Recognition

Industry recognition

ISG Provider Lens® Insurance Services — Strategic Capabilities (Insurance GenAI and Agentic AI Services)

Recognized as a Leader for both GenAI and agentic AI development and deployment services.

Everest Group Life and Annuities (L&A) Insurance BPS and Third-Party Administrator (TPA) PEAK Matrix® Assessment 2025

Recognized for leadership in life and annuity insurance business process services.

Team

Meet our experts

Meet the experts driving innovation in NTT DATA AI for Insurance. Our team combines deep insurance expertise with advanced AI and data capabilities to help insurers transform decision-making and operational performance.

Amit Unde

Global Head of Insurance Strategy and Advisory for Insurance at NTT DATA, Inc.

Tim Staebler

Global Data & AI Leader, Insurance at NTT DATA, Inc.

Srinivasa Raghawan

Global Insurance Capability Office

Ashu Gupta

Sr Director, Insurance AI Innovation & GTM Advisory

Alicia Maxie

Sr Director, Insurance AI Innovation & GTM Advisory

Contact us

We’re here to help!

We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions.

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