Contact us
Overview

Why NTT DATA is recognized for agentic services

In its HFS Horizons: Agentic Services, 2026 report, HFS Research positions NTT DATA as a Horizon 3 Market Leader, recognizing its ability to help enterprises progress from functional automation to ecosystem‑level transformation using a unified consulting-to-orchestration services model.

The assessment highlights NTT DATA’s full‑stack agentic AI capabilities, deep industry expertise, embedded solution governance and growing Services-as-Software™ approach.

Access the report excerpt

Highlights

FAQ

What are agentic services?
Managed offerings that embed large language model (LLM)‑enabled autonomous agents into end‑to‑end workflows, with humans setting objectives and guardrails.
Why does the Horizon 3 position matter?
Horizon 3 recognizes providers delivering ecosystem‑level transformation and early evidence of Services-as-Software.
What distinguishes NTT DATA from competitors?
A single accountable, full‑stack provider model combining consulting, platforms, orchestration and governed execution, as well as robust enterprise-grade delivery backed by internal-first architecture testing.
What outcomes are demonstrated?
Reduced manual effort and operator cognitive load, faster decision-making, improved accuracy and measurable productivity and ROI gains.

Key findings

  • Horizon 3 Market Leader NTT DATA is recognized for enabling enterprise‑wide and ecosystem transformation with agentic AI.
  • Full‑stack agentic delivery Our AI services span strategy and design through engineering, orchestration and managed services.
  • Deep verticalization With expert capabilities in 15 industries, we accelerate time to value with tested industry‑specific agentic solutions.
  • Governed innovation AgentOps, user‑in‑the‑loop controls and embedded governance support trust, compliance and scale.
  • Shift to Services-as-Software Autonomous, always‑on multiagent systems are replacing manual coordination.
Impact

Aggregated findings from the report

36

global agentic service providers evaluated 

Horizon 3

positioning and Market Leader recognition

8.5/10 

CSAT average from enterprise client interviews

70%

autonomy already visible in mature use cases
Insights 

Business advantages of NTT DATA’s agentic services

  1. Single accountable partner
    Consulting‑to‑infrastructure‑to‑orchestration delivery reduces complexity and risk.

  2. Faster time to value
    Prebuilt assets and verticalized industry accelerators speed pilot‑to‑production transitions.

  3. Enterprise‑grade governance
    Built‑in controls support trust, auditability and regulated adoption.

  4. Outcome‑led delivery
    Agentic systems replace manual coordination while improving accuracy and efficiency.

  5. Ecosystem‑driven innovation
    Co‑creation with hyperscalers, startups and partners creates new value models.

Technical strengths behind the Horizon 3 position

  1. Agentic orchestration frameworks
    Multiagent coordination across workflows, decisions and compliance

  2. LLM‑enabled autonomy
    Agents with memory, tool‑calling and goal‑driven execution

  3. AgentOps and governance
    Human‑in‑the‑loop controls, policy guardrails and observability

  4. Platform‑based delivery
    Productized, scalable foundations for enterprise and ecosystem deployment

  5. Production‑ready architectures
    Built to scale beyond pilots into live enterprise environments

Contact us

Access the HFS report excerpt

Copyright © 2024 NTT DATA, Inc.